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Using Canon iP4600, I'm trying to print a black-and-white photo with a black background and a half-tone image in the front, but I keep getting purplish and black stripes instead of an all black background. Eventually the black got blacker, although the half-tone had a greenish cast. The nozzle check showed a good gray for the black ink, but I still got a green overtones when I printed the picture. Then black stopped completely on the nozzle check. I did two cleaning and two deep cleanings but still no black on the nozzle check. Now the picture itself prints out with a very uniform purple background and the nozzle check still shows no black ink.

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  • carolrogovin Jul 25, 2009

    NO, I STILL HAVE A PURPLE BACKGROUND

  • carolrogovin Jul 25, 2009

    DEAR nL INKED,
    HOW WE CAN PROCEED TO SOLVE MY PROBLEM. DID YOU GET MY RESPONSE? --WHICH WAS: THAT I HAVE ACTIVATED ALL THE GRAYSCALE SETTINGS, BOTH AS A PRINTING PREFERENCE AND WITHIN THE PRINTER SETTINGS FOR THIS PICTURE. HOWEVER THAT DID NOT CHANGE THE PICTURE--STILL NO BLACK BACKGROUND. I HOPE YOU LIKE A GOOD CHALLENGE. THANKS FOR YOUR HELP. (IF YOU ARE BOWING OUT, WILL YOU LET ME KNOW?)
    --CAROL

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1 Answer

Hi there

Sometimes, printers use colors from the other cartridges in order to form a deep black colour. It does seem that not enough pure black ink is getting onto the paper.

Can you check that there is enough black ink remaining? If so, go to the print options of the program from which you are trying to printer the image, and set the colour output to black or greyscale only. This may be within an option called Printer Preferences from the Print dialogue window of the program from which you are printing from.

Then, print an image as a test and see if it comes out in black only this time.

I look forward to your reply.

Regards

Posted on Jul 25, 2009

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