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I placed an order, money was taken from my bank account, have not recieved item

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You are on the wrong website, we sell nothing here at

Posted on May 12, 2017


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Posted on Jan 02, 2017


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Hello i ordered my nephew 2 x pairs of jeans from ebay about 3 weeks ago + the money hasn't been taken out of my bank yet after me giving over my bank details,"PLEASE HELP"

You should use paypal rather than giving your bank details or credit card details to a seller on ebay. Go to Ebay click on the link my ebay near right hand top side of screen. Log in and check the order status. You may need to contact the seller and ask if they sent the item or overlooked your order. When you log into my ebay you should be able to message the seller if the order is displayed on the Ebay system. I had a similar situation with a laptop I purchased via a laptop sellers website. I contacted them asking where my laptop was and it turned out they missed my purchase order completely.

Dec 11, 2014 | Computers & Internet

1 Answer

Complaints credit card

I would contact your bank immediately and ensure that your bank account has not been raided. They should have systems in place to monitor unusual activity on your card but if you are unsure of what you have done you should show willing that there may be a problem. If it is a legitimate company and they are trying to take money from your account for items that they have not delivered you should be able to claim against your credit card as they are usually insured against this. Better to be safe than sure.

Nov 17, 2011 | Apple Computers & Internet

2 Answers

Receipt No: 0291-2837-7994-2879 I placed this order August 21st. My credit card has been charged, but I have not yet recieved it.

have you contacted the one you bought the item from yet?
& also go to paypal & start a dispute
Go to paypal
Sign into your account
Under the account tab there you will see the overview tab look to the right & you'll see the resolution center
Click on the tab resolution center
Click on dispute transaction & follow the prompts
I've used the center several time & always got results

Sep 13, 2011 | PayPal Accounts

1 Answer

How much does using pay pal cost?


To open paypal account
Pay someone with paypal account
Withdraw from your paypal balance to your bank account
Add money to your paypal balance from your bank account
To send money or recieve money when money comes from paypal or bank account


1.9%-3.4% +€0.35 to get paid on purchaces
3.4% + €0.35 to send or recieve money when money comes from debit/credit card
A cross border fee of 0.5% applies to payments received from senders in another country.

For more information

Thank you for using Fixya

Jul 11, 2011 | PayPal Accounts

1 Answer

Money is tooken from out of my account without my knowledge

Welcome to FixYa!
For this one, I suggest calling first your bank and have them block for the moment all transactions being done and to not let any of the transactions push through without your go signal(if we are talking about a bank account). Secondly, you could asked for an affidavit from the nearest police station near your area so that you could asked your bank to trace the money stolen from and what items where purchased for or when was it taken and where was it done(because banks will not give you any information at all without an affidavit or court order).
Then I suggest checking the security of your computer and internet because it's possible you may have been hacked and they got your account information from your pc. Hope this helps you. Thank you for using FixYa!

May 20, 2011 | Computers & Internet

1 Answer

I havent recieved an item which i ordered on the 8/11/09 and they have taken the money from my account why ?

Its normall for them to take the money as you have payed for the item, some things take longer than normal depending on how far away the item is for excample hongkong can take 20 days or more.

Nov 22, 2009 | PayPal Accounts

2 Answers


Paypal is great to work with. I've been screwed over by a couple of sellers and Paypal was able to recover my money promptly. You just need to get in touch with them and talk it over.

Nov 05, 2009 | PayPal Accounts

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