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My phone is locked and asking for a puk. What is it,where do I find it?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 13433 Answers

SOURCE: can't remember phone lock code

Puk code is needed when you have entered the pin code wrong 3 times.

If you have a phone lock code on it and you can't remember to code try the defaults 0000 1234 12345 00000 etc. if you can't unlock it contact your dealer with proof or pruchase or contact a samsung service center, you can get those details from www.samsung.com you will most likely have to send the phone to be unlocked.

you can try entering these two codes without a sim card in the phone. write them where you would write 911 phone should restart. then insert the sim card and try turning the phone on.

*2767*3855# = Full Reset
*2767*2878# = Custom Reset

If these don't help then contact samsung for unlock service you will most likely have to send the phone to a service center.

Posted on Apr 26, 2009

Basti
  • 1447 Answers

SOURCE: PIN CODE IS LOCKED REQUSTING PUK CODE

Hi

You have to call your telephone service provider so that they can generate the PUK code for your phone to unblock it.

Thanks for using Fixya

Posted on May 11, 2009

  • 3422 Answers

SOURCE: i accidentally locked my phone and its asking for the PUK code.

HI,

The only way to fix this issue is to contact your service provider.Only they can help you get the PUK code.


Posted on Jul 08, 2009

techbuster
  • 5081 Answers

SOURCE: phone is locked and asking for a PUK Code. Says

HI If you are asking for pin contact your service provider , he will give you a default pin . If you try pin more than few predefined no of times your phone will ask PUK code which can also be given only by your service provider which is specific for each and every mobile number . Donot try PUK code many times or else your sim will be blocked and you will need a new sim.
Contact your sim customer care department over phone. Its free of cost to get the pin or puk no.

Go to the nearest service outlet of your service provider they can also help you.

There is no other go than the above procedure only your service provider can give it nobody else in this world nor any software.

Posted on Oct 08, 2009

hmerchant110
  • 7191 Answers

SOURCE: My phone got lock and its asking for a puk code

Hi,

If you need the PUK ( Personal Unblocking Key ) for your phone, you will have to contact your mobile service provider.

PUK code is related to the SIM card you are using. So, kindly call the Customer support of your mobile service provider and they will provide you with the PUK code.

Also, entering a wrong PUK code ten times in a row disables the SIM card permanently. So, please be careful while entering the PUK code.

Hope this solves your problem. Thanks for using FixYa.

Posted on Jun 04, 2010

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1 Answer

I don't no my puk code my phone is locked plz help me


Step 1 Contact your cellular carrier. Some phones allow you to call the carrier even if the PUK is locked. You can also dial the carrier's toll-free number from another phone.

Step 2Select the option to speak with customer care. The customer care agent will ask you to verify your account with the account password.

Step 3 Advise the customer care agent you need a PUK code. The agent will generate a new PUK code and give it to you over the phone.

Step 4
Enter the PUK code into the phone to unlock it.
Tip
  • Some carriers allow you to generate a PUK through your account on their website, or by talking with online support chat.

Warning When the phone switches from asking for a PIN to asking for a PUK, stop entering codes. If you enter the PUK code wrong too many times, the PUK will lock permanently and you will need to buy a new SIM card

How to Unlock the PUK Code on Mobile Phone If Locked


Jul 23, 2015 | Cell Phones

1 Answer

Phone is asking for puk for a t105g samsung phone


The PUK code is the Personal Unblocking Key. If your phone is locked and asking for PUK you need to contact your service provider to get the PUK code.

Oct 18, 2012 | Samsung Cell Phones

1 Answer

I bought one SAMSUNg SGH-J700i. When I am trying to poweron the phone it asks for Phone lock password which is 1234 and opened but immediatly it asks for SIM loack password. But I am not awrae of any SIM...


If u enter PIN code incorrectly 3 times, PIN will be blocked n phone will ask you for PUK(Personal Unblocking Key). This is a 8 digit code. If u enter Incorrect PUK for 10 times Your SIM will be lock permanently.

Your cell phone service provider can(Call from other no. n ask tell them for puk of ur no.) give you the PUK code aft3r answering simple security question.
Later enter PUK than enter new PIN, confirm new pin. Go to -Setting
-Security
-SIM lock
-off
Disable SIM n Later Phone Lock
PS:(You have to block your PIN to get access to PUK,
Default PIN- 0000, 12345)

Apr 18, 2011 | Samsung J700 Cellular Phone

4 Answers

I am a user of Reliance CDMA , the SIM has been locked and its asking for the PUK Code.. What is the PUK Code?


A PUK code is a "Pin unlock code" it is used in mobile phones. This code unlocks the SIM card to allow access to your mobile phone. If you enter this code incorrectly several times, then the SIM card will be locked permanently and you will need to purchase another SIM card from your mobile phone provider.
The PUK code is with the documentation that came with your SIM card, if you no longer have the documentation, then you need to contact your phone service provider and ask them for the PUK code.

Jul 14, 2010 | Nokia 7210

1 Answer

My phone is asking for a puk...then it asks me to set up a new pin.....i have no idea what a puk is and I have never set up a pin....help


  • if its the PUK code you need contact your customer service...they are the only ones that have it. as far a setting up a pin you shouldnt have to but if its asking for one most all phones default phone lock code is 1111 but the phones sercurity default lock code is 0000 once you have the PUK code and have entered it....try the 1111 first then it will have you enter it again if that dont work try the 0000 If the incorrect lock code is entered more than 3 times the phone will display "ENTER PUK". just enter the PUK code again
  • Jun 16, 2010 | Motorola Mobility TracFone C139-4 Cellular...

    1 Answer

    My phone is locked and is asking for a puk code


    Hello

    Thank you for using Fixya!!

    The PUK code requested is an unique code to each phone. At the link below you will be directed to a tip i wrote on how to recover your PUK code.

    Click HERE to navigate.

    Kind regards
    Lock123

    May 20, 2010 | LG Vu CU920 Cellular Phone

    6 Answers

    Puk and pin code urgent


    call idea customer care by any other idea user and ask for your puk code by telling them the numbers on the other side of your sim card and your sim contact number............
    they will tell you your puk code...........

    Feb 22, 2010 | Nokia 2626 Mobile Phone

    2 Answers

    Puk no required


    call ur mobile service customer care number and ask ur puk code from them...they will ask ur last 4digit sim card number...give tat number to them...they will give puk code ...use tat code and continue ur operation

    Jul 22, 2009 | Nokia 1209 Cell Phone

    1 Answer

    PUK code


    Dear

    PUK (Presonal identety unlock code) only given by ur mobile operator
    there is no way to know the puk..
    so call customer care by other mobile (ur friend mob) ask them ur puk they will help u..

    one thing remember never try again to type unknown puk code it will lock ur SIM parmanetly


    Oct 20, 2008 | Nokia 2610 Cellular Phone

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