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I have two fire sticks, been watching them all day pretty much. Then all of a sudden I keep getting this message about pairing my device to a website.

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Posted on Jan 02, 2017

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My fire stick remote won’t respond to Alexa commands from remote


hi Douglas298.
this is all i could find.
Fire TV Remote NOT Responding / Syncing / Connecting: SOLVED I've changed the Fire TV Voice Remote control batteries 5 times already but it still keeps disconnecting and now it's gone completely dead! Update 08/02/17: The most probable cause for your Fire TV remote not working is going to be the batteries. I know, you're thinking I've already changed the batteries twice already. The Fire TV remote is a fickle beast and only likes brand new fully charged batteries before it will re-connect to your Fire TV box. I've tried switching in batteries from other devices that are all working fine, but without any success. Brand new batteries are the key for this power hungry remote.
Has your Amazon Fire TV Box or Fire TV Stick become slow? See my Fire TV Slowdown Solution here.
This need for new batteries seems to be especially true when your Fire TV box is next to a complicated TV setup with AV, Speakers, WiFi Router all next to each other.
AMAZON FIRE TV 4K
AMAZON FIRE TV STICK
If you've tried brand new out of the packet batteries and it's still not working then you might have the same issue I had below. Don't forget to ask any questions you might have in the comments beneath this article.
Update: You can now control you Fire TV Device with the Amazon Echo & Amazon Echo Dot
If you've felt the annoyance of your Fire TV Voice Remote suddenly not connecting then I know how you feel. I've owned a Fire TV since October 2014 and up to now it's handled everything I've thrown at it. This is until one day last week when the remote suddenly kept disconnecting then died completely showing no signs of life.
I went through an array of different fixes to try and get it to work again but then finally I had a brainwave and managed to bring the remote back to life. It wasn't through trawling internet blogs and YouTube videos that I found this solution, it was actually from inspecting the remote more carefully. No, it wasn't Amazon's fault for building inferior products it was actually my own fault and partly the fault of cheap pound stores that litter the UK.
When I took the battery compartment off the Fire TV remote it looked completely normal. It wasn't until I raised the remote up to eye level that I noticed that there was a slight chalky residue on the connectors of the battery compartment. It then dawned on me as I looked across the room at a packet cheap pound shop batteries. One of the cheap batteries had leaked battery acid on to the Fire TV remote connectors blocking the current from getting through.

How to use your Fire TV when the remote won't turn on?

Luckily, Amazon have an App for that called Amazon Fire TV Remote that is available in the Android App Store and the Apple App Store. You can then control the Fire TV using the app and proceed to the next step below.

How to check if your Fire TV remote is connected to your Fire TV?

To see if your Fire TV remote is connecting to your Fire TV box or dongle you need to head to the settings menu.
  1. Settings > Controllers and Bluetooth Devices.
  2. Amazon Fire TV Remotes
This will show you what devices are currently paired and from here you can see if your remote is connecting. In my case when fiddling with the batteries my remote would appear here for a few minutes then disappear.
If all else fails, you can get an official Amazon FireTV Remote replacement.

The Solution

I took a flat head screwdriver and gently scraped the connectors of the Remote at each end. Wiping the residue off with a dry cloth as I scraped. The connector should look shiny and new again at the end of this process. I placed the batteries back in and the remote connected again straight away.
I've had no problems with the remote since and I guess the moral of the story is sometimes you get what you pay for... utter leaky batteries this time.

Fire TV Quick Tips

  1. Hold down the Select button for 5 seconds to put the remote into pair mode.
  2. Hold down the Select + Play buttons together for 5 seconds to Restart the device.
  3. Restart the device: Settings > System > Restart, then once restarted unplug the power cable for 5 seconds then plug back in.
  4. or try this link.
fire stick remote wont respond to Alexa commands from remote Google Search

Nov 29, 2017 | Televison & Video

2 Answers

Can I get technical support on my firestick?


yes, here you go

Amazon.com Help: Amazon Fire TV Devices Help

https://www.amazon.com/gp/help/customer/display.html?nodeId=201729510
Your Amazon.comToday's DealsGift Cards & RegistrySellHelpDisability Customer Support · Help & Customer Service · Amazon Device Support > ...

Call U.S 1(844) (229) 2888 amazon fire stick techn... - The Spotify ...

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X-866)-391-8221 AmAzOn Fire StIck technical SUppor... - The Spotify ...

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[1866:316:6909] [Amazon Fire Stick Tech Support Number] - TechNet ...

https://social.technet.microsoft.com > Wiki > TechNet Articles
Jul 30, 2017 - amazon fire stick fire hd customer service number 1-866-316-6909 , amazon fire stick fire ... How do I connect to wifi on my amazon fire stick?

Amazon Fire TV Stick Customer Care Service 1833-220-1222 Support

www.teqguru.com/amazon-fire-tv-stick-not-connecting-help-support-customer-care.h... Amazon Fire TV Stick customer care Service/Amazon Fire Stick not connecting issue support number 1833-220-1222 Amazon Fire Stick technical helpline ...

Amazon Fire Stick 1-800~970-9340 Amazon - MapQuest

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amazon fire stick technical support Google Search

Aug 30, 2017 | Televison & Video

1 Answer

When im watching my fire tv stick it keeps flashing onto a blue screen then flashing back to what im watching how do i fix this


It just does this with the fire stick, regular TV is ok? If that is the case the fire stick is most likely defective.

Jan 10, 2017 | Amazon Fire TV Stick

1 Answer

Lost my fire stick remote. can my phone be used as a remote?


apparently it can!

Amazon Fire TV (Stick): How to Use Your Phone as Remote Control ...

streaming-blog.com/amazon-fire-tv-stick-how-to-use-your-phone-as-remote/
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Sep 13, 2015 - Make sure that the Phone with App and the Fire TV are connected to the same Wi-Fi network. ... Enter this code on your Phone. Done. You can see all of the remote apps that are paired with your Amazon Fire TV device under "Settings > Controllers and Bluetooth Devices > Fire TV Remotes".

Amazon.com Help: Download and Pair the Fire TV Remote App

https://www.amazon.com/gp/help/customer/display.html?nodeId=201640980
  1. Cached
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Fire tablets (with a microphone); Amazon Fire phone; Android 4.0 or higher ... Note: The Fire TV Remote App is compatible with Amazon Fire TV devices with ... settings on your router, you need to enable Multicast support to use the app. If you're not sure how to manage these settings, your router manufacturer will be in the ... Lost my fire stick remote can my phone be used as remote Google Search

Dec 31, 2016 | Televison & Video

1 Answer

Why did it suddenly stop working?


the "pat answer" is the magic smoke leaked out. all electronics work on magic smoke, once it gets out of a device, the device wont work anymore. OK smoke comes from burned out devices. Point the remote at a digital camera and watch through the view finder, does the led in the remote light up? (you cant see it with the human eye) if so next step. plug the dongle into the TV, select the correct input and point the remote directly at the window on the dongle and try to operate the fire stick, if it works, you may need an HDMI EXTENSION cable (male to female) to move the dongle to a position where it isn't blocked from the view of the remote. Also, can you operate it from your computer using Google Chrome and the correct firestick extension? (incase the remote isn't infrared operated)

Apr 03, 2016 | Amazon Fire TV Stick

1 Answer

Accidentally turned off my blue tooth on my fire stick now my remote will not work


1,Before you pair an Amazon Fire TV Remote or Amazon Fire TV Voice Remote, verify that the remote is compatible with Amazon Fire TV, is within range, and has the required batteries installed. 1. From the Home screen, select Settings, and then select Controllers. 2. Select Amazon Fire TV Remotes, and then select Add New Remote. 3. Press and hold the Home button on your remote for five seconds. Fire TV Stick searches for the wireless signal of the remote. After the remote or game controller is discovered, select it from the list of discovered devices using your already paired, existing remote or game controller.

Apr 02, 2015 | Amazon Fire TV Stick

1 Answer

Accidently turned off blue tooth


Before you pair an Amazon Fire TV Remote or Amazon Fire TV Voice Remote, verify that the remote is compatible with Amazon Fire TV, is within range, and has the required batteries installed. 1. From the Home screen, select Settings, and then select Controllers. 2. Select Amazon Fire TV Remotes, and then select Add New Remote. 3. Press and hold the Home button on your remote for five seconds. Fire TV Stick searches for the wireless signal of the remote. After the remote or game controller is discovered, select it from the list of discovered devices using your already paired, existing remote or game controller.

Apr 02, 2015 | Amazon Fire TV Stick

1 Answer

I have an ice device but it wont pair with my iphone 4


I am having the same problem , won,t conect to my htc wild fire , or daughters blackberry will watch this space

Nov 09, 2011 | Computers & Internet

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