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The tub is loose. Seems unattached and leans to the side.

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 19 Answers

SOURCE: lte5243dq6 tub broken loose

I had the exact same problem. I was able to find out that the suspension rods are prone to this problem and Whirlpool had actually replaced all of them with a new kit part # that comes with 3 new suspension rod springs and replacement instructions. The old part # is 3406201 and the new part # is W10207783. When I called Whirlpool parts and expressed disappointment over the fact that the washer/dryer combo is just over 1 year old (and thus out of warranty) and that they recognized the poor construction of the original parts by the fact that they have a new kit to replace the 'defective' ones, I convinced them to sell me the new W10207783 kit at 50% off.

So I'm in the process of replacing the rods and unfortunately, once I got everything disassembled, the instructions say to inspect the screw threads in the base. Sure enough, all the loose spring movement wore away at one or two of the base screw threads, so I now have to order a replacement base. I just gave them the same explanation as to why I should get it at 50% off, and they agreed to grant me a courtesy discount on the base. Base part # is 8577373. They have 393 of them in stock as of 2/28/09. They wouldn't comp me on shipping at all, but I wanted it shipped 2-day since I have washing machine parts all sitting out and about.

I'm anticipating that once I get the new base, I'll be able to screw in the new springs and put everything back together within an hour or so and have a good-as-new washer. I'm a big do-it-yourselfer, so this work may not be for everyone. You could probably buy the parts discounted from Whirlpool then call a service repairman to follow the instructions and do the replacement for you. But because I did it myself, my total out of pocket, for the two parts at 50% off each plus tax and 2-day shipping on each order, was about $135 (~$70 for the springs and ~$65 for the base, including tax and shipping). If you're smart, you'll order both parts at the same time to economize on shipping. Or, maybe I'll try to scan and post the disassembly instructions so you can take it apart to see if your screw threads are stripped as well before you call to order only the replacement partsthat you truly need.

The website is much more user friendly for the replacement purposes as I was able to find much more info there than on the US site. Here is the parts schematic for our unit:
and a service bulletin about the replacement of our suspension springs:

Tools required for this since they are not listed in the instructions:
-philips screwdriver
--adjustable wrench pliers (needed for removing the suspension nuts, but also helpful for removing the hose clips which was tricky -- slide the hose clip up and off the hose, then with both hands, twist the hose to loosen it and get it off)
--1/2" wrench
--5/16" hex driver
--old towels, moving blanket or cloth drop-cloth to protect your floors

Good idea to vacuum out all the dust and other junk when you have the base out. Also, when you remove the counterbalance spring, use a paper towel to get a good grip and also to protect everything from getting greased up since it's got grease clumps there to prevent wearing away of the metal-on-metal. Be sure not to wipe it all off since it should remain there for that purpose. Also, I found it easier to unhook the bottom part of that counterbalance spring than the top -- the instruction just says just to unhook it.

One other note is to have an extra stabilizing hand help you when taking off the suspension nuts. Once you have 2 of them off, the whole assembly becomes very unstable. When taking those nuts off, don't worry if they fall behind the suspension screws, it's actually easier to have them do that, then after taking the assembly off the suspension springs, pull out the nuts. I'm sure I'll have a hard time lowering the assembly onto the new springs and getting the nuts started at the same time, so I figure an extra hand might very well come in handy when I get to this point too.

Good luck to all in fixing this annoying problem! Once I'm done with this mess, I'll report back to let you know how it all went when all was said and done...

Posted on Feb 28, 2009

  • 17130 Answers

SOURCE: Maytag top load washer shakes.

Seems with your observation that the tub is out of shape and so it might be wobbling when it runs. So the only option is to change the tub with a new one but the cost must be confirmed to decide between a new tub or a new washer.
If you can get a salvaged tub it will be economical.

Posted on Sep 26, 2010

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