Question about Canon Office Equipment & Supplies
Canon Pixma MX 490.
Posted by Anonymous on
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Posted on Jan 02, 2017
In both cases be sure using correct ink. Use of generic ink can lead to leakage of catrridge seats do to crossion from inferrior ink quality (per Cannon). Be sure ink in proper locations - see manual. Run the maintenance proceedures: cleaning then print nozzle pattern. If all colors are not proper after two or three cleanings, perform deep cleaning. Print nozzle pattern after each cleaning. This should clear up problem. If not, print head may need replacement.
Posted on Mar 06, 2009
Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!
Posted on Mar 07, 2009
Go to this page:
Click on the "Support & Service" tab. In the "Search Our Knowledgebase" block, type in replace ink and click "Search".
There should be a link at #1 dealing with installing ink cartridges. Click on the link and it will show with pictures and animation how to remove and install them.
Thanks for using Fixya.
Posted on Mar 30, 2009
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