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My computer doesn't recognize my mp3 player

I just bought my philips mp3 player yesterdya and i connected it to my computer but it doesnt recognize it, i've downloaded softwares already but it still doesn't work what can i do?

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Find reset button hole in it and press the reset button and your MP3 work fine again.thanx for choosing fixya.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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1 Answer

My gogear does not recognize by my computer what should i do


What should I do if my player is not recognized by my PC?

Reset it. Use a pen tip in the RESET hole on the side of the player.
Connect the player to the PC to see whether the player is recognized.

Faulty USB port, try connecting the player to another USB port (or try another computer).

Is your computer Mac or Windows? eg Mac OS 10.7.2 had issues recognising media players that could be fixed by resetting PRAM.

Install Philips Songbird software and try Repair mode. Note this will delete files on the player.

Philips GoGEAR MP3 player SA2RGA04KS RaGa 4GB with FullSound

Sep 19, 2012 | Philips Gogear SA2RGA04KS Mp3 Video Player

1 Answer

Hi i had bought my philips go gear 1gb 3 yrs back right now i am facing a problem i just format the go gear drive from my pc and now when i load the go gear with some music it doesn't show the contents...


MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player. For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track. Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Aug 24, 2011 | Philips Audio Players & Recorders

2 Answers

I pod


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

It won't connect to my PC, says driver not found


If the volume + method didn't work, then there is some feature about your PC config that is not going to work with this player. you can try the FAQ method on Philips website for when the PC is not recognizing the player, but I've never seen a case where it was successful.

Jul 28, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Computer not detecting


In order to force the computer to reocgnize the device so that you can run the Philips Device Manager and repair your player, Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 12, 2008 | Philips GoGear HDD075/17 MP3 Player

5 Answers

Computer not detecting


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

THEN, do the "Repair" in the Philips Device Manager

Jun 01, 2008 | Philips HDD1630 MP3 Player

4 Answers

Device driver problem


Hold in volume + and connect the goGear to computer - after continuing to hold the volume + for 10-30 seconds, Windows should reinstall the missing drivers

Apr 20, 2008 | Philips SA5125/37 MP3 Player

1 Answer

My phillips 1630 6gb is frozen on the gogear screen


Press volume + with the player disconnected from computer.
Continue holding volume + as you reconnect player to computer.
Continue holding volume + after you connect player to computer.
Windows will recognize it for what it is after 5 to 55 seconds and will say "Found Hardware Wizard" - go through re-installation.

Get the latest firmware upgrade after you are done by Opening Philips Device Manager - Click on Update Tab - this will prevent problem from recurring in future.

Note: if you have Windows Media Player 11, ignore everything I said. You must rollback to Windows Media Player 10, or this player will give you constant heartache.

-Tha Mp3 Doctor

Mar 19, 2008 | Philips HDD1630 MP3 Player

1 Answer

"Please connect player to PC"


Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Sep 11, 2007 | Philips HDD1630 MP3 Player

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