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Hi i purchased an article on the net from jo berg when it arrived it wasnt the the goods i ordered the company refused to accept the return plus minus R1700

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That would be between you and the company.

Posted on May 18, 2017


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Posted on Jan 02, 2017


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Instead, you need to contact Comfort Products directly and ask about replacing you massage cushion which is still under warranty.

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I always allow 28 days for anything shipped internationally unless you know it is being shipped by priority mail. You also have to factor in delays at Customs if the order is international. Allow 14 days for interstate, and 7 to 10 days for within state.

You mention 'reshipping'., so it wasn't delivered and was returned. As long as the fault was not yours in giving a wrong address, reshipping will be free. If you gave them the wrong address, then the fault is yours, and the company would be entitled to charge you for shipping twice. They may even charge for delivery back to them.

You need to contact the seller direct and ask them the status of your order. You can also check if the item is tracked.

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Can I return an item to the local Walmart?

refund policies for most companies and stores state quite clearly that refunds will be made on receipt and proof of purchase, if the item is faulty, if the item is not as described, if the item is not fit for the purpose or if the item was supplied with out an order
Therefore you will understand that "don't want" it it doesn't fit any of the criteria for a return
you can try for a refund from Walmart ( only if you purchase the item on line from Walmart ) but don't get upset if they refuse you

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Recently received a cassette player - it is completely smashed up and broken - where do I return it?

why did you accepted it? do you have proof that arrived in that condition? is there internal or external damage? do you have any proof of delivery in that condition?

if any of the above - delivery insurance will cover it (from delivery company),

if you have proof of internal damage and arrival in that condition - place of purchase is responsible,

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Netzero message center

Pinheads. They should have issued an RMA for returning it. Contact your bank or credit card company and block them from charging for it. Many companies have their technical service being handled by a 3rd party, offshore, therfore they do not have the answers. Thus you need to go higher up the ladder and talk directly to Corporate, which usually mens someone here in the states. If Netzero refused to give me the method to send it back, well I never received their item.

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We purchased a washer dryer in december, used it twice and the dry wasnt working the engineer was called out on the 2th / 8th of feb and again on the 15th feb stateing the machine did not have the drying...

Hi from retired Englishman in SW France.

The only way you can clarify your particular position is to talk to the people/company from which you purchased the machine. We on the forum would not know what the purchasing agreement was/is. It should say something on the guarantee (?)/receipt?
I know in the UK that it would probably be descibed as 'unfit for purpose' but sorry, I do not know wher you are ;-0(
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Satisfaction Guaranteed on all orders:
We are happy to fully refund purchases if an error has occurred in your order or if an item you ordered is defective. If you aren't happy with the product you received or are dissatisfied for any reason simply return the item within seven days for a full refund minus a 15% restocking fee. Please call us or email us within seven days of receiving your order for information on where to ship items that need to be returned. Do not return them to our P.O. Box.
The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used.
Return shipping costs are your responsibility unless the item is damaged or defective. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost.Fax Number: 1-866-323-8256

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July 1, 2009- I need to replace my burn-out ac

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The cord is pricey at $117, but it beats buying a new tv. The company accepts returns minus a 20% restocking fee and shipping, so I figured worse case scenario I would only be out of $40+bucks if it didn't work and I had to send it back. Hope this helps!!!

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