Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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The plastic love-joy like coupling stripped out between transmission and motor. What is the easiest way to remove motor and replace it?

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REMOVE TWO SCREWS HOLDING CONTROL PANEL
TIP BACK PANEL
REMOVE TWO LARGE CLIPS HOLDING BACK PANEL TO HOB
UNPLG PLUG GOING THRU HOB
TILT CABINET TOWARDS FRONT AND IT WILL SLIDE OFF
REMOVE 2 CLIPS HOLDING PUMP
TAKE OFF PUMP
REMOVE TWO CLAMPS HOLDING MOTOR
TAKE OFF MOTOR
REPLACE 1 RUBBER COUPLING AND 2 PLASTIC DRIVE BLOCKS
REVERSE ORDER TO REASSEMBLEI

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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Our Whirlpool WTW5550sq0 does not agitate any more. Initially it sounded like there were a few gear cogs that were stripped, but it still agitated (mostly). Now no more stripped gear sound, but no more...


Hello there:
Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor. Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley. Transmission The transmission could have either of these problems: Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all. The transmission may have a worn or broken gear, or some other internal problem. If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it. Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Sep 26, 2010 | Whirlpool WTW5550S Top Load Washer

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After rinse cycle, water drains but laundry does not spin out. Sopping wet clothes.


Could be a bad lid switch.
Could be a bad direct drive coupling.
Could be a bad timer.

Remove the 2 screws holding the control console to the top panel. They are on the left and right corners.Pull the console forward slightly and fold it to the rear of the machine. You will see a wiring plug in the top of the cabinet . Unplug this plug. Use a volt meter set for continuity and place the meter leads in the plug receptacle on the cabinet. One lead on the right hand pin,one lead on the left hand pin. With the lid closed it should read continuity. Open and close the lid while touching the meter leads to the pins,the meter should show contact while closed and no contact while open. If there is no contact,replace the lid switch.

If the lid switch is OK, remove the 2 metal brass clips holding the corners of the cabinet to the back panel.Pull the cabinet forward to remove it. UNPLUG THE WASHER. Get on the floor and remove the wires to the motor. Remove the clips holding the water pump to the front of the motor. Remove the 2 clips holding the motor to the transmission. Remove the motor. There will be a plastic piece on the motor shaft,a rubber gasket,then a plastic piece in the transmission shaft.The plastic pieces have 3 plastic pins on them. They may be broken off. The plastic pieces may also be stripped inside where they mount on the motor and transmission shaft. If these are defective buy a new direct drive coupling and install it. The front of the coupling should be flush with the motor shaft and transmission shaft when correctly installed.

If the direct drive coupling is OK. Replace all the parts and re-assemble the washer. PLUG IT IN. With the lid closed. Set the machine to the final spin cycle and turn it on.If you hear the motor running and no spin,open,then close the lid. If it spins then it is a bad timer.

Jan 01, 2010 | Kenmore Washing Machines

1 Answer

I have a Kitchenaid washer 11 cycle about ten years old that will not spin any idals on how to repair


Could be a bad lid switch.
Could be a bad direct drive coupling.
Could be a bad timer.

Remove the 2 screws holding the control console to the top panel. They are on the left and right corners.Pull the console forward slightly and fold it to the rear of the machine. You will see a wiring plug in the top of the cabinet . Unplug this plug. Use a volt meter set for continuity and place the meter leads in the plug receptacle on the cabinet. One lead on the right hand pin,one lead on the left hand pin. With the lid closed it should read continuity. Open and close the lid while touching the meter leads to the pins,the meter should show contact while closed and no contact while open. If there is no contact,replace the lid switch.

If the lid switch is OK, remove the 2 metal brass clips holding the corners of the cabinet to the back panel.Pull the cabinet forward to remove it. UNPLUG THE WASHER. Get on the floor and remove the wires to the motor. Remove the clips holding the water pump to the front of the motor. Remove the 2 clips holding the motor to the transmission. Remove the motor. There will be a plastic piece on the motor shaft,a rubber gasket,then a plastic piece in the transmission shaft.The plastic pieces have 3 plastic pins on them. They may be broken off. The plastic pieces may also be stripped inside where they mount on the motor and transmission shaft. If these are defective buy a new direct drive coupling and install it. The front of the coupling should be flush with the motor shaft and transmission shaft when correctly installed.

If the direct drive coupling is OK. Replace all the parts and re-assemble the washer. PLUG IT IN. With the lid closed. Set the machine to the final spin cycle and turn it on.If you hear the motor running and no spin,open,then close the lid. If it spins then it is a bad timer.

Jan 01, 2010 | KitchenAid Washing Machines

1 Answer

Will not agitate. motor runs, no swish


Assuming that this is the basic Kenmore / Whirlpool top load, direct drive, neutral drain two piece agitator model.

There is a Sears repair parts site:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and a list of major sub-components will come up.

Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) the solution points to a couple of places.

1. The motor coupler may be broken.

This piece is a fail safe between the motor and transmission. and basically transmits power to the transmission.

This is a relatively easy fix for the basic Kenmore / Whirlpool washers.

http://www.fixya.com/support/r699497-replacing_gearcase

Follow the instructions for removing the cabinet and pulling the pump, motor and motor mounting plate.

The coupler has two plastic pieces with three prongs each. In between is the rubber coupler with six holes. If either of the plastic pieces or the rubber coupler are damaged,

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Sep 29, 2009 | Kenmore 22422 Top Load Washer

1 Answer

My kenmore washer makes a rapid clicking sound during the spin cycle. replaced the coupler but it didn't fix my problem. clicking starts at the end of the rinse cycle when the washer starts to drain...


If the washer pump drains (and you hear the motor), the timer is directing power to the motor to reverse itself and spin the pump. (timer, motor and pump should be OK)

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

It's possible that the main drive gear (plastic) is stripped or the Spin Pinion (Whirlpool made them out of plastic for a couple of years) is stripped.

Pull the transmission.
Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (16 oz.) of 80-90 weight oil.

Remove the transmission cover.

Check the Spin Pinion and main spin gear.

Sep 19, 2009 | Kenmore Washing Machines

1 Answer

Funny noise does not work rubber piece at bottom


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.


First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The rubber piece at bottom is likely the center piece of a motor coupling. See the section on the parts list for motor and pump.
The funny noise is likely the plastic pieces of the coupler rubbing against each other.

The coupling consists of three pieces. Two of them are plastic and have prongs that slip into holes in a center rubber piece. This is a fail safe device that protects the motor and transmission.

GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase

Remove the cabinet and pump, motor and motor mounting plate.

Pry off the plastic parts from the motor and transmission.

Slid the new plastic parts on the motor and transmission, slip the new rubber piece onto the prongs on the plastic piece on the transmission.

Replace the motor mounting plate.

Carefully line up the prongs on the plastic part attached to the motor to the three unused holes in the rubber piece and re mount the motor.

Put the pump back on and replace the cabinet.

Aug 31, 2009 | Kenmore Washing Machines

2 Answers

Whirlpool LSR5233EQ0 top loading washer wont spin


If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupler that is more resilient and should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria. Let me know if you have any questions. I hope you find this information helpful. NOTE: There are other problems that can cause the washer symptoms as you describe, but the motor coupling is the least expensive and easiest solution to try first. If the motor coupling is still intact, please let me know.

Jun 24, 2009 | Washing Machines

1 Answer

Replace coupler on kenmore top loader would like diagram


Go to searspartsdirect.com. You will have to put in the model number to do a search. The search will produce an exploded view along with the parts list and prices. If you're wanting to replace the coupling; the easiest approach is to lay the washer face down. Remove the motor mounts and replace the coupling. The couplings are plastic and fit tightly to both shafts. Pry coupling loose from motor and washer with a screwdriver. Install one of the coupling halves on each shaft. Sit the rubber center section on to the motor half of the coupling and install motor and motor mounts.

May 21, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

3 Answers

Whirlpool ultimate care II super capacity plus ser.# LSQ8243HQO The top half of adjitator is not turning at all. Handiman1125@aol.com


If the bottom half of the agitator is turning and the spin cycle works, then the motor coupling is good.
Check the agitator by turning it back and forth. It should work like a ratchet (turns one way, locks the other way). If you're able to turn it in both directions, the agitator dogs are worn and need to be replaced. To do this remove the agitator cap and the bolt that holds down the agitator. With the bolt out you can remove the top section of the agitator (auger) where you should see 4 small white or beige plastic gears (dogs). Replace those and it should be ok.
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The part number is 80040.

If it there is no agitation or spin, replace the motor coupling.
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The part number is 285753A

Mar 13, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

2 Answers

Washer motor spins but the TUB does not (intermittent)


If the motor is running and the tub is not spinning you must remove the motor and inspect the drive coupling.
One of the 2 plastic pieces could be stripped or cracked.
If the drive coupling is intact, proceed to the clutch on top of the transmission.
Replace the clutch linings.

Mar 08, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

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