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I have a Brother CE4000. Bobbin carriage will not spin

The plastic part that holds the bobbin appears to be jamming against the feed dogs. The machine was working fine and then it just stopped. It jammed and bent the needle. Would not advance forward at all. I assumed the machine was dirty, so I took the plate off the top of the feed dogs and cleaned out all the dust. I put it back together and it still has the same issue. Please offer any assistance you can. Is there some adjustment I can make. Thank you in advance.

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It is a good idea to clean as you did. However, you must put the needle plate back on the machine first, then the bobbin case is inserted(more on that) then the "L" shaped gray cover. Make sure the b-case is laying level on the surface of the hook and the little bump at about 6 o'clock on the case is touching the spring at about 6 o'clock in the machine. Test a sample.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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1 Answer

I opend and rise up feed dog and boobin runing around free; if i close feed dog it is jamming bobbin.what a problem


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In my Brother CE-4000, it appears as though the feed dogs (which you can change to a higher position or a lower position) are allowing the bobbin case to spin all the way around and then the needle hits the bobbin case. When the feed dogs are in the lowest position, the bobbin case does not spin all the way around when the needle moves up and down (and therefore the needle does not get stuck in the bobbin case. I am wondering if this is a problem with the feed dogs/case?

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The plastic part that holds the bobbin appears to be jamming against the feed dogs. The machine was working fine and then it just stopped. It jammed and bent the needle. Would not advance forward at all. I...


This is the main link for brother usa parts finder Industrial Garment Printers and Industrial Sewing Machines they should have the part or know where you can get it . If you don't find it online call and talk to them. If the bobbin case doesn't fix it you may need the timing set, but I would try the bobbin case first.

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Open the bobbin area and make sure it is clean.

Change to a new needle.

Thread the machine with the presser foot up.

Make sure the bobbin thread is feeding in the correct direction from the bobbin spool and through the guide on the bobbin case.

Take hold of the end of the top thread and lower, then raise the needle to pull the bobbin thread up.

Take hold of both thead ends and pull them under the presser foot and to the back of the machine.

Place fabric under the presser foot. Lower and hand walk the first couple of stitches.

When sewing, and you need to stop to adjust the fabric, make sure the needle is down into the fabric. This will keep the stitch from malformation and causing a possible tangle.

If you need a manual, you can download one free at the Brother website.

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