Question about Dyson Vacuums
The hose is getting twisted on the machine and that makes it difficult to pull it out.
1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the u-bend from the bottom of the machine - turn that plastic screw at the bottom next to the gray hose 45 degrees anti-clockwise and take the u-bend off.
3) Pull the hose out from the bottom (don't pull it out all the way - just enough to release the wand) and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the hose after every time you use the wand.
Posted on Jul 30, 2009
There sould be a rubber flap under the pipe.Pull it down to remove dust and **** that gets stuck.
Posted on Dec 27, 2009
Testimonial: "He was very helpful in his suggestions and after the first suggestion didn't work out he provided another. Thanks for the help."
Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.
Posted on Apr 18, 2010
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Dyson customer Service
Posted on Apr 22, 2010
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