Question about Coffee Makers & Espresso Machines
Spring release is not working to let the brewed coffee drain into the cup
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Posted on Jan 02, 2017
This is my second dcc-2000 with the same problem. I tossed the first one and in less than a year the second one exhibits the same issue. I called the Customer Service (1-800-726-0190). The rep told me to unplug the unit for at least 2 hours adding that this would let the system "reset itself". He then instructed me to run vinegar and water through it to clean the pumping system. I am doubtful about this solution but the rep assured me it would be replaced if I still have problems. It's worth calling CS to get it replaced, however, it seems that this model is flawed by design.
Posted on Aug 21, 2008
Finally, I got my coffee pot to run through without stopping several times. To fix it I had to run vinegar through eight times! Never before has it taken so many cycles to clean out a pot. It is still spluttering a bit so today I am going to get more vinegar or maybe even CLR and run it through a few more times.
Posted on Dec 27, 2008
The pic is clogged with coffee or the air bladder is bad. Use the tool on the underside of the tray to clean out pic. If that doesn't work, the bladder will be bad.
Posted on May 14, 2009
I had some coffee grounds stuck up in the cone shaped hole that the water comes from at the top. I had to use a very long toothpick but it broke up some of the grounds that happened to get caught up inside. Before doing this, I went through 24 oz of vinager ;) .. the toothpick worked!
Posted on Sep 30, 2009
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