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All handsets are dead and message says "line in use". Tried disconnecting and re-connecting all phones but they still say line in use. What can I do?

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6ya6ya
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Posted on Jan 02, 2017

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RPFinney
  • 385 Answers

SOURCE: cordless phone not connecting to base. no dial tone.

Hi,

switch the A/C mains off 5 minutes

or

Re-register them to the base,
This resolves the problem

Regards
Richard.

Posted on Apr 26, 2009

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  • 111 Answers

SOURCE: when hp all-in-one phone line is attached to

Phone lines have 2 pairs of wires inside. usually red, green and black,yellow. It sounds lick the second pair which is the black,yellow is causing a phone short. try looking at the phone clip on the end and see if you can see the colors through the clip. then real carefully try to snip either the black or yellow. this should take care of it. good luckba6a60c.jpg

Posted on May 24, 2010

  • 1 Answer

SOURCE: Base appears to be shorted for phone connection.

I have same problem but it will happen while I am in middle of talking. handset will go dead and say it is not connecting to base, but base indicates line is in use. I try it with other handsets to no avail

Posted on Apr 17, 2011

  • 5124 Answers

SOURCE: Error message CHECK TEL LINE

This sort of issue requires you to check if the base or the phone line has a problem.

I prefer to use an old corded phone for testing. I also get a new RJ-11 cable. Unplug your phone base from the jack and check for dial tone when you plug in your test phone.

If you get a dial tone on the test phone, try the new cable with your cordless phone. If you still get that message, then the phone has failed. If it is under warranty, contact the manufacturer for repairs. If it is out of warranty, then determine if it is worth fixing or replacing. These phones are not designed to be fixed by the end user.

If you do not have a dial tone, take your test phone to another jack on the phone line. Check if there is a dial tone at that point. If there is a dial tone, the problem is at the first jack or the phone line to the jack.

If you still do not have a dial tone at the second jack, find where your telephone service comes in. Open the box and determine the type of connection used. If you are lucky, it will have RJ-11 connections. Plug your test phone into the jack and check for a dial tone. If you do not have a dial tone at this point, call your telephone company. They will fix the problem for free. If you find that the connection is not an RJ-11 type, call the phone company and have them test the line and repair it if needed.

If you have a dial tone at the service box, then you have an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

I hope this helps.

Cindy Wells
(who has had outside phone line problems due to rodents chewing on wires, road crews digging just a little too much, and lightning damaging a DSL filter.)

Posted on Jul 08, 2011

prodcali
  • 198 Answers

SOURCE: Handset no line

Sound like that line ain't active or handset is bad..

Posted on Jun 06, 2012

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1 Answer

Off the hook


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver isoff the hook(the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message.
Lets try the following,
Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable.
if issue still exists try the followign
Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system.
Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For

HP Support

Apr 22, 2014 | HP OfficeJet 4215 All-In-One InkJet...

6 Answers

Phone off hook message


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver is off the hook (the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message. Checking the phone line The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time. If a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.
Problem still exists If the problem still exists after performing the steps above, the line interface unit (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Panasonic phone says check tel line


Check cable conections from phone box on wall to base unit, make sure that the conectors are fully inserted. If possible plug a different phone into box to make sure that line is working. Hope this helps

Jun 08, 2017 | Lands Phones

1 Answer

Base appears to be shorted for phone connection. When I first hook phone line up I have a dial tone, but when I press stop on any handset or speaker phone the phone will not disconnect. The line eventually...


I have same problem but it will happen while I am in middle of talking. handset will go dead and say it is not connecting to base, but base indicates line is in use. I try it with other handsets to no avail

Apr 13, 2011 | Panasonic KX-TG9341T Cordless Phone

2 Answers

Phone message reads


If you are not too far away-not "out of range" then try rehoming/pairing the handset with the base unit. You probably need the phones together to do this. Your manual will explain how-it will have been done in the original setup.

Oct 03, 2009 | Uniden TCX905 Cordless Accessory Handset...

1 Answer

My printer will not receive a fax saying "phone off hook". There is no phone on the HP2410, and the phone is on the hook.


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver is off the hook (the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message. Checking the phone line The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time. If a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.
  7. Problem still exists
  8. If the problem still exists after performing the steps above, the line interface unit (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

Jan 23, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Handset has message Out of Range even though it is fully charged on on the handset.


The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.

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We have BT Studio 1100 with three handsets. From working well, they all became dead. We have changed the batteries. The phone line is working, and there is electricity reaching all the cradles which...


I have the same phone but with two handsets. Incoming calls only ring on the base and I cannot answer or make calls as the handset is permanently flassing "base 1". I have tried disconnecting and reconnecting. Also tried to restart setup but this is showing unavailable although I can still access the phone menus.

Jul 01, 2008 | Lands Phones

1 Answer

Phone off hook message


hi,

The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time.

f a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

We have had a panasonic KX-A141ALM (two handsets) for about 6 years. Yesterday they suddenly had no dial tone. We checked all plugs & connections, the handsets are charged and we have now changed the...


Hi There, me too. I have the same models. one is on our fax machine and the other is remote. One does not ring, sometimes does not answer, other times it won't ring out. bugged if i know, i'm investing in another handset but am unsure if the later models will pair to the base station............good luck

Jun 09, 2008 | Panasonic Lands Phones

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