My tablet is saying i am offline and will not connect to Wi-fi
Firstly Check if your WIFI router is working by accessing the WIFI connection from another computer, tablet or phone.
If it does, then use the same WiFi connection settings that it has on your ARCHOS.
You could also try connecting your ARCHOS to a friend's WiFi network and if this works, change your access point parameters to similar ones.
OTHER TROUBLESHOOTING OPTIONS:
1. Check your WiFi router/modem documentation to see if it has a pairing button that needs to be pressed. Some modems have such a button that must be pressed the very first time you try to make a WiFi connection with a new device.
2. If you have to enter a password (a security code of type WEP or WPA) be very careful that you do not confuse a 1 and I (one and letter "I"), a 0 and O (zero and letter "O"), or U and V. These are common mistakes.
3. When entering a security code for your WiFi access, check the box "Show Password" which will allow you to see exactly what you are typing in. This will avoid any mistakes.
4. Some access points use what is known as MAC filtering. That means, the WiFi access point has a list of access numbers (every hardware device has a unique MAC number) which are the only ones allowed to access to the WiFi point. The person managing the WiFi modem/router should shut off this MAC filtering system to see if this solves the problem. It is recommended to shut off MAC filtering in general as this is now known to be an outdated and ineffective system for WiFi security. If you must use it, you can find your device's specific MAC address by going to Settings >Wireless & Networks > Wi-Fi settings > Menu > Advanced. It will look something like 00:16:dc:5e:9e:39.
5. Try temporarily shutting off the encryption system of your WiFi router/modem to see if the problem has to do with the encryption system you are using. The preferred encryption system is the WPA2.
Aug 14, 2014 |
Archos Tablets & eReaders