Question about Datacard Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: error code 9999
okay, if i were you i would try to upgrade to the latest firmware, v20 using the software updater!! apparently they have fixed loads of bugs, including the front camera!!
hope this helps
Posted on Dec 06, 2007
SOURCE: Datacard SP35 - High Temperature
If you want to "control" the temperatur on the printhead , you first of all need to install Diagnostic program for your printer.
On the menu go to values.
Find Ymck power, which probably is on 0. and try to adjust to MAX 50 or -50.
Push the : Save current values to power on , button.
The passaword is 42360..
Posted on Feb 03, 2009
You have to clean the roller under the printerhead.
The big black one..
I suggest you install Diagnostics.
Go to motor test, and take the transport fast reverse. 300 sec.
Now you can clean the roller easy.
Posted on Feb 03, 2009
ok i hit the rest button on the back of the machine and it erased all my memory off of it so i had to reprogram it .If u put 1234 in as a pin # it will open then press balance and hit enter and u can change your pin # there .
Posted on Oct 27, 2009
SOURCE: SP55 Datacard
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
Posted on Sep 01, 2010
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