Question about Apple iTunes

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My problem is when I want to access ITunes it says I am missing files and says to reinstall it but it never works whatever I do. There have been trojan and backdoor threats which have been removed I think. I am concerned that I might lose the iTunes Library trhrough all those problems. How can itunes be reinstalled successsfully without losing the library. It seems that iTunes reinstallation is blocked. I tried many things it never works. How can all this be resolved?

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Check the link below for troubleshooting required as in your case:

I hope this information allows you to resolve this issue.

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Posted on Jul 25, 2009

  • Anand Gupta
    Anand Gupta Aug 01, 2009

    Has the issue reloved? If not, then let me know so that we can work for a solution.



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1 Answer

My I tunes will nod open on my PC

reinstall should do the trick , but if not:

- first clear computer cache (internet trash, usually located in C:\users\"your username"\application and data and find folder with name apple itunes or whatever it is and delete it) and the reinstall

Mar 10, 2014 | Computers & Internet


3 Important Tips for iTunes on Windows for the non-MAC users There are times...

3 Important Tips for iTunes on Windows for the non-MAC users
There are times that software would bug down or get messed up. We do not have total control over them. Either software gets infected or damaged by a virus or even for an unknown reason its files just get messed up. Same is true for iTunes.
There are times that we experience doing an upgrade for iTunes and then all of the sudden it stops, crashes or this nasty little error window would pop-up. There are even times that we had to reinstall iTunes and, upon doing so, discover that we have lost our valuable music. This guide is the answer to all that problems.
Tip#1: Make sure that you know where all your data is being saved. For the iTunes Media Folder, the location is in your My Documents Folder ("My Documents\My Music\iTunes" to be exact). And that is the default location unless you changed it manually. Now, why do we need to know this. Simple. If things get messed up, this is where all your precious music are located. This is the folder you need to backup.
Tip#2: How do you make sure that all your music, downloaded or imported, is in that iTunes folder? What you need is to setup your iTunes to copy everything there. The reason why you need to do this is that everything will be organized. You would not have your music files all over the place or in different and random location, which would just give you headaches later on. You would then not need to search all your folders for your music files. Also, this prevents you from having problems during iTunes reinstallation where in most cases a lot of people would suddenly discover that some or a lot of their music is missing right after that process. So, how do you do this? On your iTunes menu at the top, click Edit. Then click Preferences. Click the advanced tab. Here you will notice that you have the location of your iTunes Media Folder. Right below that make sure you have a check on "Keep iTunes Media Folder Organized" and "Copy files to iTunes Media Folder when adding to library." The last item is the important one. This makes sure that all your data is copied to that folder. This item is by default not checked. So, make sure that there is a check mark on it.
Tip #3: What happens if the inevitable happens? If I could not update iTunes or if iTunes gets messed up? What do I do? As long as you have followed Tips #1 and 2, you are safe from the hassle of searching, downloading and importing all your data again. First, go into your iTunes Media Folder and copy all your data to a separate folder. This is your backup. Now, it is safe to uninstall iTunes. After you have uninstalled and reinstalled iTunes make sure that you follow Tip#2 again. Then after that just import them all back using iTunes' import functionality under the File Menu.
Now that you have these 3 steps you are all set and confident that, whatever happens to your iTunes, you will be able to recover all your data.

on May 04, 2010 | Apple iTunes

1 Answer

About apple safari trying to find qtcf.dll it missing

This is a QuickTime file that is not being found. If you have QuickTime installed, the you can search for the file on your hard drive, being sure to include hidden files. It needs to be in the Windows>System 32 folder. If it's anywhere else, copy it to this folder. If that doesn't work, you can uninstall and reinstall Quicktime (and iTunes).

Jun 16, 2011 | Apple iTunes

2 Answers

I found that the itune is no more working giving a message that it is missing and can't work.


just re install the application and it will work again. Maybe some of the program files is corrupted.


Mar 19, 2011 | Computers & Internet

1 Answer

When trying to open iTunes, I get the following error message: "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." When I click on iTunes setup, and click...

Hello wjewell154 for some reason some of your registry's were deleted from your computer. the solution to this problem is to uninstall your current Itunes software and reinstall itunes.
NOTE:uninstalling iTunes will not delete any preferences, playlists, or content; thing of what you are doing as a manuel upgrade

If you are running Windows Vista/7 goto the Start menu select "Control Panel" from the right column from that menu, select "programs and features" now find iTunes in that list and right click from the right click menu, select the bold option "Uninstall" your uninstall program will gather information about the program and then it will uninstall now click here and it will guide you to the apple website to reinstall iTunes 10
please rate :-)

Nov 11, 2010 | Apple iTunes

1 Answer

I am misinig a file to acsess my itunes after charging a bad ipod

Are you missing the icon for itunes ?

Did you try Start > all programs > itunes ?

If the application is missing from both location

Check : Start > control panel > add remove programs - For the itunes program in the list ( programs & features for vista/ 7)

- if it is located here I would remove and reinstall from the apple website

** Note you will not lose any content by uninstalling & reinstalling itunes *

Jun 02, 2010 | Apple iTunes

1 Answer

Start a song to play, app freezes and shuts down

some file is missing so reinstall the iTunes. if  it again show error then installation file is corrupt. Try to download fresh copy from

Nov 10, 2009 | Apple iTunes

1 Answer

ITunes registry error/CD-DVD not being recognized

I found the solution at
The Audio FIle System (AFS ) driver is not compatible with Windows Vista.
I changed the driver file name as instructed and fixed my problem with itunes and Windows.
Hope this helps you.

Dec 14, 2008 | Apple iTunes

1 Answer

Access iTunes

3 users have access to pc (do each have own windows account?) yes...then on the account that itunes was downloaded on move itunes to share folder in my copy the shortcut and paste on each account.....(now everyone can have access to itunes and create they very own likings of slowjams, pop, hip hop whatever,,,,,,

Sep 29, 2008 | Apple iTunes

1 Answer

File is not accessible. Access is denied message

Sorry for the delayed responce. Ok first thing is first. The "files/folder is not accessible" occurs because the program cannot find the files in the place where they should be. for example if you put your socks in a draw and your wife moved it, when you return you wont have axcess to them right :) will basically its the same thing here. What you will need to do is find the default directory of itunes it should be in the Options or tools ir settings menu (I dont use itunes so i am not sure just play around in the program until you find it) once you do you need to search you computer for where the PC Backup put your files ..
click start then search and type the name or piece of the name of a song you know should be there. Once you find it browse to the directory of where the song is located. Click start then my computer then local disk to get to your harddrive. Go to the folder that has the songs and copy them. then paste them into the directory where itunes is looking for them.

Jul 06, 2008 | StompSoft BackUp My PC 2005 (05004) for PC

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