Question about Samsung Cell Phones

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Galaxy will not come on all the way it goes to Samsung logo and freezes.

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  • Samsung Master
  • 9,783 Answers

Take the battery out for a few minutes then reinstall and try again.If it didn't help then if it's still under warranty, get Samsung to fix it by going to their website and open a repair ticket. If it's not under warranty go there anyway. You'll get an estimate and instructions on how to ship it to them.

Posted on May 10, 2017

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Posted on Jan 02, 2017

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  • Dec 29, 2015 | Tablets & eReaders

    1 Answer

    Installing upgrade as requested on my tab, it now freezes on the Samsung logo. I am unable to turn it off or get past the logo. Can you help


    Take the battery out of the device tot it off. Wait a minute or so then replace battery and reboot. If does not start and run normally then you will probably need to call Samsung customer svc.

    Oct 06, 2014 | Samsung P5100 Galaxy Tab 2 10.1 16gb...

    1 Answer

    Frozen on starting


    you need to hard reset your phone, you will loose everything on it but this will work. you need to hold power volume up and home button together at the same time until the phone goes black then shows the samsung logo. let go of all the buttons scroll down to wipe cache partition and click on it. then goto wipe data/factory reset. once you have done that click reboot system now.

    restart phone and all should be good

    Jul 24, 2014 | Samsung Galaxy Y GT-S5360 Unlocked GSM...

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    Note 8 still freezes on startup screen after factory reset


    you should call to company where you have bought or even better to go in with it

    Mar 23, 2014 | Samsung Galaxy Note GT-N5110 16 GB Tablet...

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    I tried to unroot my samsung galaxy tab 2 7.0 gt-p3100 and when i reboot the samsung logo won't disappear


    Sound like a corrupt load.

    Try to re-flash or upload a current version

    The Galaxy is a current model and may be under warranty

    Mar 17, 2014 | Samsung Galaxy Tab 2 7.0

    1 Answer

    Reboot samsungsamsung galaxy indulge stuck on samsung logo at boot up


    1. Turn the power off first
    2. Slide out the keyboard
    3. Power on and press ad hold the 'R' Key
    4. In Android system recovery use Vol keys to scroll up and down
    5. Use the power key to make a selection.

    If you cannot get to a recovery you will need to use ODIN to flash phone to factory state. this "should" fix anything unless phone itself is bad. Here is a ODIN guide for your phone. ODIN is official samsung flashing tools available for free from samsung. Good Luck.

    http://theunlockr.com/2012/05/18/how-to-get-the-samsung-galaxy-indulge-r910-and-r915-back-to-stock/

    Nov 29, 2013 | Lands Phones

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