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Kenmore microwave hood combo model number 721.62629200 start button quit working, everything else is fine

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: kenmore microwave range hood model 665.61612100 manufactured 2001

The problem is likely on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Posted on Oct 22, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: kenmore microwave model 721.62644200

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 20, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Start button on microwave does not work

Some numbers are missing off that model number. Would that be model 721.62622200?

(If not, please reply back with the correct model number off the tag)

If it's cooking with the programmed buttons, but Start is not working, it sounds like the keypad has failed.

The keypad for model number 721.62622200 is no longer available as a separate part.

So you'd have to buy the entire controller assembly, which includes the plastic frame, keypad, and circuit board, etc.

It is part # 4781W1M307A and it runs $110.10 at the Sears parts Web site.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 20, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Kenmore Galaxy Microwave Hood Combo Model 72180002400

Do the inside light and turntable come on when you try to cook?

Is it making any unusual noise or is it louder or quieter than normal?

Do you have the model number?

Posted on Aug 02, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: kenmore microwave model number 401.80084700 Displaying -SE-/-5E-

-SE- error means you have a shorted membrane keypad.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

There are three ways you can get it fixed:

DE34-00178X SWITCH MEMBRANE $20.30
ref#53 membrane keypad
take yours off as in the video at our site, peel the old keypad off as in this handy guide with pictures , clean the surface, stick on the new keypad
order by part number here
(We can do this job for you for a total of $70.25, but as you can see, the other two options are more practical and economical)

DE94-01647A ASY CONTROL PANEL $39.01
ref#66 control panel frame with keypad
take yours off as in the video at our site, disconnect the keypad strip as shown here, move your circuit board to the new frame, reinstall
order by part number here

DE94-01648A ASY CONTROL, BOX $58.12
ref#59 complete control panel assembly with frame, keypad and circuit board
take yours off as in the video at our site, then install the new one
order by part number here

If these parts are not in stock, they should be available in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 09, 2009

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1 Answer

Why Kenmore microwave oven (model 80089700) start/enter button not working while all other buttons works fine?


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If the model number is correct, you need to press and hold the START button down until the lock icon disappears (roughly 4 seconds). The same procedure is used to lock the panel. This is a designed safety feature to prevent children from manipulating the controls.


These instructions are printed on page 12 of the owner's manual. If you no longer have a manual, you can obtain a replacement copy at managemylife.com. Just enter your model number under the "Manuals" link and your manual is available in .pdf format that you can download or print for FREE.

For your convenience, here is a direct link:

http://www.managemylife.com/mmh/owner_manuals/21573/KENMORE-Microwave-Hood-Combo-L0310077?brand_name_search=63662

If you need further assistance, please post back and let me know. I hope you find this information helpful.

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The other day my microwave quit cooking and the turntable stopped turning. The fan still turns on and the light still works as if it is cooking but it doesn't. We shut off the power and tried again but it...


It may just be a bad door switch. See this file.

You can enter your full model number at the Sears parts site to find helpful exploded view diagrams.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My kenmore microwave will not work. The light stays on inside, buttons will push, but the start button does nothing. I've tried everything. The last thing I did was express defrost which was fine. Could it be something really simple? I hope so.

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Go to managemyhome.com and type in the model number under the "Manuals" link. There are several installation guides available to choose from in a .pdf (Adobe) format that you can download, or print for FREE. I hope this helps you.

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Kenmore Galaxy Microwave Hood Combo Model 72180002400


Do the inside light and turntable come on when you try to cook?

Is it making any unusual noise or is it louder or quieter than normal?

Do you have the model number?

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Disclaimer: I'm a DIYer, not a technician.

Our GE over-the-range microwave stopped producing heat yesterday while warming part of the T-giving feast. Everything else (fan, control panel, light) works fine.

After disassembly and testing last night, I discovered a defective "secondary door switch." Your Kenmore uses a similar switch (~$19 on-line), and that might be the problem. But it also could be other things, such as a bad thermal cut-out.

If you know anyone who's handy with a multimeter, most of the basic diagnostics seem to be pretty straightforward.

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Repair or Replacement


That code means a defective sensor, and the "H" probably means it's the humidity sensor. The sensor can be replaced, but you do need to find your exact model number. It would be on a tag on the back of the oven or maybe along the door or door frame. If you or a friend want to do it yourself, you can find affordable parts here: http://tinyurl.com/gv383 Otherwise, you can call Sears service.

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