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Dell inspiron 1200 wont boot windows XP. keep getting black screen saying windows did not strat because of a hardware or software change. Gives me options to start normally, last known good config. safe mode, but everytime I try it takes me to the blue screen and says registry file failure. hive cannot load because its missind corrupt or not writeable beginning memory dump physical memory dump complete. It was also flashing battery recalibration everytime I started the computer, and everytime I tried to recal. it it didnt work. Is my hard drive failing?

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  • cole_dodge Jul 26, 2009

    Sorry didnt realize I shouldnt have accepted. Should the OS CD have come with the Computer? Problem is, I have a few files on the computer that are extremely important. I cannot afford to lose those. I also had taken the computer in a few months ago for a problem and I had them reboot windows XP. and everything after that seemed updated, and different that what I had before. If I can find the CD, am I going to lose my files and data because two different discs will probably be used? Its my wifes computer, and she doesnt know where the OS CD is. I cant even get windows to load, so how can I possibly transfer files to either a flash drive or external HD. At this point, with the files being so important, would I be better off taking the comp into the same repair shop



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I'm under the process of preparing the list of solution for your problem will take another 10 minutes

Posted on Jul 25, 2009

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  • Aruna Singh
    Aruna Singh Jul 25, 2009

    Haven't you gone through the instructions provided by It a bit of trouble for me to search you back. Once on fixya you shall never accept solution in advance. As soon as you accept the solution that particular window through which we can communicate is closed. Here is the new window which i created for you to communicate with me is. For any further clarifications you can comment using this link.

    As far as your assumption on your HDD failure was concerned was somewhat correct not completely. Your HDD is having bad sectors so you require to format it now. The blue screen which you are getting at present is known as blue screen of death i.e. your current operating system has crashed. In order to revive your HDD you require your Operating system CD.

    1. First I'd like you to try a repair option on your HDD. Just insert the bootable OS CD inside your CD drive and let it boot through CD when you are prompted to hit any key just hit it. let the follow the software and when first time you get the repair option don't press 'R' key just press enter within seconds you will get the second chance to press 'R' just hit it and let the windows do whatever it is doing. If this works out you will not loose any data or anything.

    2. If during repair once more you are getting that blue screen of death (50% chance) then you will have to format your c drive or whichever drive you are using. just follow the above proceedure and this time don't hit R simply press enter and enter don't forget to format your partition. you should select slow ntfs format option. Once your operating system is loaded you will be required to install all your softwares back and whatever data you were having in your CD drive will be lost.

    If in doubt at any time just comment back using the above link.

  • Aruna Singh
    Aruna Singh Jul 25, 2009

    I gave you the link to post me back. But it seems not to be working. I know I can post you my mail id over here so u can reach me but it would be against fixya. I will ask the administrators to give your email id to me so i can reach you directly. For any inconvinience from our side is humbly regretted. I will soon be in your touch.

  • Aruna Singh
    Aruna Singh Jul 26, 2009

    If you are opting Repair option nothing would happen to your data just follow the proceedure which I told for the Repair.



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