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you must have a broken mic, take apart the front of your phone and solder the wires from the mic on the bottom back to the leads then it will work again, if not send it to verizon if it is under a year old thay are obligated to fix it.
Hmm, I'm not sure... If you can I'd try to go to California and see if you still get the echoes. For me, heading back to the place where I said I would be using my phone more frequently stopped the echoes. Or you might just want to get a Ohio cellphone number... Like I said, I'm not too sure... well Good Luck.