Frequently Asked Questions
Q. What happens if I cross a Cashless Tolling facility without E-ZPass?
A. Customers without E-ZPass will have their license plates photographed as their vehicles pass under the overhead gantry. A Tolls By Mail
bill for the non-discounted cash-rate toll will automatically be generated and sent to the registered owner of the vehicle by U.S. Mail on a 30-day cycle. You can pay these bills by mail, phone or in person
, using a check, credit card, bank account or cash. Visit tollsbymailny.com
or call 1-844-TBM-8400 (826-8400) for more information.
Q. Do I have to wait for the Tolls by Mail bill to arrive in the mail, or can I pay my tolls right away?
A. Customers who prefer not to wait for a Tolls By Mail bill to be sent to them can utilize our "Pay Toll Now" service, which allows you to open a short-term account using your license plate and credit card. Go to the Pay Toll Now
website to begin the process.