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My 5th generation Kindle has a fault, can you help?

Kindle shuts down while I'm reading and a download bar appears. When I go back into the book it is many pages back from when it shut down,

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 13 Answers

SOURCE: frozen shutting down page

Something is working in the background stopping the shutdown, try running msconfig, and see if there are any errornous programs running scripts

Posted on Jul 24, 2010

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  • 1 Answer

SOURCE: Kindle stopped working. When I

Apologies, this is not a solution, but just to say that I currently have exactly the same problem. Have you managed to fix yours?

Posted on Jan 04, 2011

  • 274 Answers

SOURCE: lines on screen of kindle

It seems it needs repaired.
Take it to the store where you bought for service help.

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Posted on Nov 15, 2011

  • 331 Answers

SOURCE: Downloading books

If you have the 3G model of Kindle then you can download books using 3G which is like you would use with a mobile phone.

If you don't have 3G then you will need to connect to a WiFi network in order to download books directly to the Kindle. See the Connecting With WiFi Guide for details of how to do so.

You can also transfer books directly from your PC to your Kindle using a USB lead - see the video guide on how to do this.

Posted on Dec 29, 2011

  • 331 Answers

SOURCE: I want to download book from cd to kindle

To transfer books from CD to your Kindle you will need to use a computer and connect your Kindle to that computer by USB then copy the books from the CD to the Kindle folder that you can find via Windows Explorer.

See the help information for Transferring files via USB on the Kindle Support web site for further details on doing this.

Posted on Dec 29, 2011

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I udated account info on amazon but still can't download a book on my kindle


Content Won Download to Kindle 5th Generation

If the troubleshooting info at the above link fails to cure the issue contact Amazon support for this problem

Feb 22, 2017 | Amazon Tablets & eReaders

1 Answer

Kindle paperwhite keep freezing or won't let me swipe to change page


I always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Dec 02, 2016 | Amazon Kindle Paperwhite

1 Answer

Paper white will not respond to touch.


always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Nov 29, 2016 | Amazon Kindle Paperwhite

1 Answer

I have a kindle fire I cant open the books to read it was fine until last week everything else is working fine mary levy


Book Won't Open

Your book won't open on your Kindle (5th Generation), or there's an error when you try to open a book.
Before you perform these steps, make sure that your Kindle is connected to a wireless network. To learn more, go to Connect to Wi-Fi.
There may have been an error with downloading the book. Remove the title from your device, restart your device, and then download the book again.

  1. From Home, select the book or content to be deleted and press the left side of the 5-way controller.
  2. Select Remove from Device.
  3. From the Home screen, press the Menu button and select Settings.
  4. Press the Menu button again and select Restart.
  5. After your device restarts, navigate to your Archived Items, and download the book again

Nov 28, 2016 | Amazon Kindle

1 Answer

Just received my amazon fire 5th generation. new at this and have no idea how to use. is there an ibstruction manual for it


There is indeed Ramona. You have purchased a great product and one with the very best help site on the Internet!

Here are some pages an I will put a link to instruction videos at the bottom.

  • KINDLE USER'S GUIDE 5th EDITION kindle.s3.amazonaws.com/Kindle User's Guide, 5th Edition_English.pdf · PDF file KINDLE USER'S GUIDE 5th EDITION Contents · 2 Table of Contents WELCOME 9 CHAPTER 1: Getting Started with Your Kindle 20
  • Kindle Fire HD User's Guide 5th Generation Manual: Unleash ... www.amazon.com > ... > Kindle eBooks > Education & Teaching All new Kindle Fire HD Manual for the Kindle Fire HD 5th Generation! Are you a Kindle Fire HD tablet owner looking to get the most out of your device?
  • Kindle Fire HD User's Guide 5th Generation Manual: Unleash ... https://www.amazon.ca/Kindle-Users-Guide-Generation-Manual-ebook/... Kindle Fire HD User's Guide 5th Generation Manual: Unleash the Power of Your Tablet! eBook: Shelby Johnson: Amazon.ca: Kindle Store
  • Related searches for fire 5th generation manual
  • Amazon.com Help: User's Guides for Kindle (5th Generation) www.amazon.com > ... > Kindle E-Reader and Fire Tablet User's Guides User's Guides for Kindle (5th Generation) ... User's Guides for Kindle Fire (1st Generation) User's Guide for Kindle Fire HD 7" (2nd Generation)
  • Fire 5th Generation Manual ~ June 2016 from kindle fire world kindlefireworld.net/apk/fire-5th-generation-manual Fire 5th Generation Manual, see also any related to Fire 5th Generation Manual, from kindlefireworld.net on June 2016
  • Amazon.com Help: Kindle E-Reader and Fire Tablet User's Guides www.amazon.com > Amazon Device Support User's Guides for Kindle Paperwhite (5th Generation) User's Guides for Kindle ... User's Guides for Kindle Fire 1st Generation; Was this information helpful?


  • Go to Bing homepage

    Jul 01, 2016 | Amazon Tablets & eReaders

    1 Answer

    Where can I find an instruction manual to download and print? Kindle Fire 5th generation


    try the pdf links on this page
    User Guides for Kindle 5th Generation

    you will need a pdf reader (free download from adobe if it is not already on your pc). pdf format is pretty universal these days. Either print or read on your pc

    May 18, 2016 | Tablets & eReaders

    1 Answer

    Tricky twenty-two did not download to my kindle


    Amazon Kindle has the best help section of any company.

    Amazon.com Help: Content Won't Download

    www.amazon.com/gp/help/customer/display.html?nodeId=201175010
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    Mar 27, 2016 | Tablets & eReaders

    3 Answers

    I want to register


    then perhaps if you go to the correct website you can but it is not thru FIXYA.

    Feb 03, 2016 | Amazon Kindle Paperwhite

    1 Answer

    I just downloaded a book and changed the screen from white to black. Then I dimmed the brightness all the way down and now I have a black screen. I cannot see the settings to adjust the brightness back...


    It all depends on the generation of Kindle you have. On mine I swip down from the top of the screen an the lighting an settings come up. Maybe this will help. Mine is 5 generation. On my earlier one it was different.

    Jul 22, 2017 | Amazon Kindle 2

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