Question about Tablets & eReaders
5th generation kindle. While reading it closes and brings up picture of a guy reading a book and then a reboot bar appears and downloads. When I go back into the book I am many pages back.
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Posted on Jan 02, 2017
Is your kindle in an unlighted cover? Amazon Kindle support suggested to me that this exact problem may be caused by interference with the metal clips that hold the kindle cover on.
After taking it out of the cover, it works just fine!
This does not happen with the lighted cover apparently.
They also suggested NOT turning it off when finished reading. Hit the home key and walk away. After about 10 minutes, it will power down to sleep mode on its own. Hopevthis helps.
Posted on Mar 07, 2011
I had the same thing happen to my kindle! I also recieved my kindle as a girft. I contacted amazon customer support and told them what was happening. They said that there a problem with my kindle's hardware and sent me a new kindle free of charge! They even paid for shipping! I would suggest contacting amazon as I am sure they will do the same for you.
Posted on Mar 18, 2011
SOURCE: Downloading books
If you have the 3G model of Kindle then you can download books using 3G which is like you would use with a mobile phone.
If you don't have 3G then you will need to connect to a WiFi network in order to download books directly to the Kindle. See the Connecting With WiFi Guide for details of how to do so.
You can also transfer books directly from your PC to your Kindle using a USB lead - see the video guide on how to do this.
Posted on Dec 29, 2011
Tips for a great answer:
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Your book won't open on your Kindle (5th Generation), or there's an error when you try to open a book.
Before you perform these steps, make sure that your Kindle is connected to a wireless network. To learn more, go to Connect to Wi-Fi.
There may have been an error with downloading the book. Remove the title from your device, restart your device, and then download the book again.
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