Question about HP OfficeJet 6210 All-In-One InkJet Printer

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HP Officejet 6210 Printer; Paper Jam

My HP 6210 printer showing an error of paper jam, but i have checked everywhere there's not a single piece of paper. Please advice/assist about this as I have so much work to be done and I am not in a situation of buying new printer.

Thank You,

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Re: HP Officejet 6210 Printer; Paper Jam

Best Solution take off the small panel on the left side of the printer there you can see the white gears and one has a clear piece with black letters or dots on it with the panel removed look at the clear piece and try to start your printer if it does not rotate with the gear that is your problem. It is what tells the printer if the gears are moving or not. If that's the problem you have to take the printer almost all the way apart to be able to fix it.

Posted on Jan 26, 2008

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Re: HP Officejet 6210 Printer; Paper Jam


I understand that you are receiving Paper Jam error on the printer front panel of the All-in-one.

This issue may occur because of dirty rollers and is unable to feed the paper.

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Clean the Paper feed rollers by following the below given instructions:

Here are the steps to clean the rollers :

1)Turn off the all-in-one.

2)Unplug the power cord from the back.

3)Remove the rear access door .

4)Clean the rollers one at a time using a clean cloth that is slightly dampened with clean water (preferably distilled water). Rotate the roller to clean the entire surface.

5)Verify that the three paper feed rollers on the rear access door are clean and rotate freely.

6)Reinstall the rear access door and then plug the power cord back in.

7)Turn the all-in-one back on

Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

If you are receiving the paper jam error on the computer, then follow the instructions from the below given article in order to resolve the issue.

Here is the web document:



Just copy and paste the entire link into the Internet browser's address bar and press enter.

Even if the issue persists, try refreshing USB composite devices to get the issue resolved.

1. Right-click My Computer (in Windows XP, click Start first), and then click Properties.
2. Select the Hardware tab and then click Device Manager.
3. Click the Plus (+) sign next to Universal Serial Bus Controllers.
4. Click the USB Composite Device entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.
5. Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).
6. A New Hardware found screen may appear, click Next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.

Hope the information provided will be helpfull in resolving the issue.


Posted on Jan 10, 2008

Re: HP Officejet 6210 Printer; Paper Jam

Jfasher got it spot on !
The clear wheel on mine was freewheeling and a gentle push of this wheel on to the white cog behind seemed to engage it and its working again
Many thanks.

Posted on Feb 18, 2008

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Carriage jam- open door clear carriage jam and then press ok

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
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Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
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Hp officejet 6210 all in one, carriage jam

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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1 Answer

My brother dcp-560cn keeps jamming and making noises as if it is destroying itself have cleared all paper from jam and it still jams why is this

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
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If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

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HP Officejet 6210

Hi, I can help you with your printer problem. Please open this document and follow the instructions to the letter. Let me know how it goes. Good Luck

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