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Re DC44. This unit is no longer holding its charge like it used to. It now runs out of charge before I finish what I used to finish in my house. Also I noticed that the battery was warm to the touch

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The battery is failing - unable to recharge completely.

Posted on May 08, 2017


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Posted on Jan 02, 2017


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Hi there, it's Jack at Dyson.

The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.

When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.

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