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Posted on Jan 02, 2017
SOURCE: Loud clicking noise
Power the machine on with drum and toner removed, check for noise....
It will be either the Fuser, Toner or the drum.
If it is non gen. or refill toner, fault found.
The drum is a normal consumable that you change every 3 to 4 toner cartridges, so if any of you have used more than 4 toners and havent changed the drum, I'd say that we have found your problem.
......now to the hangers on .....
Fuser, thats the hot bit at the back, these have a gear that cracks because the whole fuser assemble is old, brittle and stiff, you can pull it all apart and change the gear and be off, but soon it will more than likely break again, I know cause if I do that as the fix they come back within 6mnts.
Replace fuser, or have it replaced
LINK to P/n and price
the gear that breaks/cracks
LINK to gear info
Fuser is a HiVolt, HiTemp part. Caution!!!!
Posted on Dec 30, 2007
I had this exact problem. This printer was given to me, so I didn't have the instructions. I'm pretty sure I damaged it when I tried to open it to change the ink. I didn't realize there was a lever. After I got it open, I had trouble closing it, but eventually I got it to sit down flat. It was after this that the scanning function ceased to work as described by others.
I searched online to find a solution, but was hesitant to buy a repair manual. I read about someone else who took the unit apart. His experience was really a help as he knew just what part to take off. You need to remove the gray panel on the right side of the unit (as you are facing the front). This is the side with the USB port.
There are only three screws to remove. I used a flat head screw driver to gently pry the pieces apart. There are two places it snaps together on the bottom of the unit. I was able to get it apart without damaging anything. Once it's open, you will be able to see there are a few ribbons that connect the top of the unit to the circuit board in the base. For me, two of these had come loose. I simply slid them back in the slots where they seemed to belong and put the thing back together.
It was easier than I imagined and it worked! Good luck.
Posted on Mar 16, 2008
Gears on the tray is broken, or the gears that lift the tray. (thus the clicking noise). And the no paper is due to the actuators underneath not being activated because of the non lift.
Posted on Mar 11, 2010
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