Question about The Office Equipment & Supplies
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Posted on Jan 02, 2017
I had the same problem with a Brother MFC-8460 and called Brother's support line. The solution that worked for me was to lift the top cover where the sheets of paper go through when you fax. On the right of the black rectangluar piece with grey roller there is a slot in the tray with a black lever inside. The black piece was stuck down inside the slot and had to be popped back out. Once it was out I hit the stop button and it was fixed!!
Posted on Apr 24, 2008
Easy fix. I found elsewhere on this site that the solution is to RESET the printer via the following instructions from HP...
1) Unplug Printer
2) Simultaneously press and hold the HELP & OK buttons
3) Re-plug in printer, while still holding the two buttons.
That's it ! You are reset. It will take a little time for the printer to re-configure, but you'll be printing in 5 or so minutes.
Posted on Oct 29, 2009
Uninstall all your drivers (and delete the preferences) and download the Mac drivers from this link. The drivers that came with your printer were developed before Snow Leopard came out.
Posted on Jan 21, 2010
Testimonial: "thanks, this worked really well. I can now scan and print OK. Thanks Job well done."
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