Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
you need to store that location in the address book, its under additional functions, once there you have to enter info for scan location
Posted on Apr 19, 2009
SOURCE: Unable to send scanned document
What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?
751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
899 unknown if successful, may be normal
Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.
Ignore POP or recieve options as they are for IFAX.
Posted on May 06, 2009
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