Artican 2400 ps will not feed slide cartridge

Put this scanner in the Trash.Your problem has no solution.
Pandigital - is not a serious company and rabble imbeciles.
They do not provide support for their "products"

Try a USB kb. With the round (PS/2) plug, if you disconnect it, you usually have to restart the computer for the machine to recognize it. The PS/2 port can go bad also.

I just fixed mine. The paper would feed part way then jam and twist a little off center. When I pulled the paper out there was a crinkle on the bottom edge, left side, about 2 or 3 inches in. I did some looking with the scanner removed a saw a plastic tab like the ones that hold and feed 1 sheet at at time. This tab was located inside a little "box-like" thing on the underside of the printer. I turned the printer over. There are several openings/ holes in the 'box'. You can take a pencil or similar object and slide a flat 'tab' that is inside the 'box'. You will see a small spring in one of the holes. Slide the flat tab toward the spring until it locks in place. My printer now works fine. To me the 'box' mechanism looks suspiciously identical to an analog counter wheel. If it is, then it is counting the pages and then engaging the tab to cause a paper jam so you will buy a new printer. Similar things happen electronically to my HP psc 1210 & my Officejet 5610. They will stop scanning or printing, give "no cartridge" error codes, etc... I unplug them for a few weeks and it's like they are new again. PS, if the printer can't talk to HP it will work longer.

Hi, you can clean the corona wire easy, just follow those steps:
1) Turn of printer power and unplug all cord including phone cord.
2) Make sure the scanner is closed, then lift open the top cover by its handle.
3) Remove both the drum unit and toner cartridge assembly for the color desired to be replaced.
4) With the drum unit removed, push down the GREEN lock lever to remove the toner cartridge.
5) Slide the GREEN tab left to right several times to clean the unit's primary corona wire.
6) Before installing new toner cartridge, shake it from side to side to distribute toner.
7) Remove protective cover from cartridge.
8) Insert cartridge into drum unit until it snaps in place.
9) Ensure that you are inserting the correct color toner cartridge into its proper place and then slide the drum unit into the printer.
10) Close the top of the machine and then reconnect all cords; turn on power to ensure proper installation.

usb port / usb cable faulty

The HP web site says the hpscanjet 2400 does not have a transparency materials adapter, so it would seem that you can not scan slide or negatives.

problem in the driver so pls check latested driver in the internet and download it then you problem will solved

Hunted in the back of the wardrobe and found the original software. Val

nope

do you have the optional film adapter? The optional Film Adapter (B81317) lets you scan negative film strips and slides