Question about FrancisFrancis! X1 Espresso Machine

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Have a 7 year old Francis Francis X1. Is making an alarming noise (pump?) and won't take any water in. Easy & cheap to repair or should I be getting another one?

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I have fixed a few of these, it may simply be that you boiler is scaled up. If it's really bad (and sounds like it is) you will need to dismantle the boiler. This is actually very simple but only if you are the kind of person that is confident with taking things to bits. If it's an aluminium boiler version then the chances are the boiler will be seriously corroded and beyond repair. I do have a spare boiler for this model if required. If you decide not to attempt repair and are in the UK I would be interested in purchasing your machine for parts. Let me know if you need help with dismantling it and I'll try to talk you through.
Richard

Posted on Jul 30, 2009

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Yes Bay new one


Posted on Jul 25, 2009

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1 Answer

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Don't know how your controls are set, but you have two switches on the front and a knob on the right. The switch for the steamer (the right hand switch) should be off. The knob on the right should be turned clockwise to turn in off. Then no water or steam should come out of the steamer wand. If it does, the seal on the knob inside the machine is broken. It can be repaired but only if you're handy with a screwdriver (make sure if you take it apart you disconnect it from the mains).

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You can tell if the pump is working by the noise it makes. Mine got blocked with scale and I took it apart and cleaned out the boiler. It's possible; the boiler is bolted together with standard bolts (metric size). If you've got the interest the Francis Francis is easy to service; you will find a way into each part of it and clean it, and if you do it will work like new.

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You might need a new pump or relief valve on the pressure end of the pump. There is a hose the goes back to the water tank in the back from the relief valve. See if water is going back into the tank when you are brewing?

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There are 4 nuts that hold the chrome head on. They are either 7mm or 8mm nuts. Loosen then and the head should twist out.

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http://www.craystone.com/francis/francisfrancisfaq.html

for spares Espresso Parts, Tel: 0870 3851531

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Well, to state the obvious, you should call Francis! Francis! at 1-877-854-4141 and ship it to them for repair. It's unlikely you can perform a fix yourself. Have you tried opening the machine up? I got PDFs of diagrams and part lists, which I obtained by calling them at the number quoted above. Good luck! Stephen

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