Question about Sharp Televison & Video
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Posted on Jan 02, 2017
I'm afraid you are dealing with a weakened Laser on the unit. The cost vs. benefit ratio of fixing this unit is not worthwhile.
You will find that there are newer versions of this device on the market less expensive than what you paid for the unit you have now.
Posted on Dec 30, 2007
SOURCE: this disc cannot be played
I am tired of these tediuos firmware updates that are for the most part USELESS. I have done everyone till their latest 1.8v. I still can only watch 1/3 of new monvies which really arent all new now. I paid $1000 some for this flagship unit. In my book it has sunk. Samsung will not even address my problem except wait for a firmware comming soon. I WANT A REPLACEMENT OF A SIMILAR NEWER MODEL OR REFUND. I have spent well over 20,000 on samsung home theatre products and I will boycott them forever. When I pay for something I want my moneys worth.
Posted on Nov 23, 2008
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
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