Question about Linksys WRT54G2 Wireless Router
A friend recently switched from one ISP to another. The original ISP provided a wireless router that they installed. The new ISP only supports direct modem support of their modem and does not support wireless router issues. I have helped many install and set-up Linksys wireless G routers and have never had a problem, as the process is extremely simple. In this instance the process has been a frustrating month long process of hours of calls to Linsys support and still no solution. Using the install disk has gotten me to various stages of the process but no attempts were able to be successfully completed. One attempt got me to the point where it enabled me to pick a user name and password and generated a randomly chosen address. All attempts after that never got that far usually ending with “UNABLE TO CONTINUE ERROR message 302 or 322. I have rebooted the modem and computer several times and that didn’t help. On four separate occasions the difficult to understand Linksys tech (?) ultimately determined that the router unit was bad and had to be replaced. The people at Staples are tired of seeing me!! When the last tech tried to tell me that the unit was bad I told her that this was the fourth one that I replaced. Then she said, "Well then it has to be the LAN card in your computer". My connection works fine when connected directly to the modem if there was a problem with the LAN card would that be the case? I'm not a computer genius but I can usually solve easy problems, in this case even a battery of Linsys support techs haven't been able to solve a problem with their product and I don't know what else to try. I'm wondering if the original ISP that provides it own router changes a setting in the computer that only will recognize and operate their router and will not permit another router to function. If not, what else can I try?
First of all please specify when you have the modem connected to your computer then do you have to dial usernameand password or does it work straight away. also, please perform the steps below on a computer connected to the modem and send me the result:
A. Click on Start—Programs—Accessories—Command Prompt.
B. In Command Prompt window, type in 'ipconfig' and hit 'Enter'. Note down the IP Address, Subnet mask & Default Gateway here. Also, mail us the same IP configuration.
C. Type ping 220.127.116.11 and hit ‘Enter’. Mail us the text that you see just below this command.
D. Type in ping yahoo.com and hit ‘Enter’. Mail us the text that you see just below this command.
Once I get the information I will be able to helps you.
Posted on Jul 25, 2009
It's not that easy to solve your problem plainly through text. I will try to do my level best. As you told that your LAN card is ok with other connections then its ok. Now every modem which connects to a router to for providing broadband connection has router IP. I'd suggest you to uninstall whatever softwares they have provided to you and restart your pc. Start your modem and make sure that you are getting continuity from the line to your modem. open your browser and type the router ip in address bar and press enter. if its asking for a user name and address contact your isp and get them. Comment back if you have reached upto this stage.
Posted on Jul 25, 2009
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Posted on Jan 02, 2017
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Title: Setting up your Linksys Router for the first time Article ID: 21463
Your Linksys Wireless-N Router comes with the Cisco Connect software which makes setting up and managing your Linksys Wireless-N Router a quick and simple experience. You'll have your Linksys Wireless-N Router up and running in no time.
NOTE: The Linksys E2100L router is only available in the U.S. For help on setting up a Valet or Valet Plus, please click here.
Some basic requirements before you begin
i. An active Internet connection.
ii. A computer with a wireless or wired Ethernet adapter, running one of the operating systems below.
- Windows XP with Service Pack 3
- Windows Vista with Service Pack 1 or better
- Windows 7
- Mac OS X Tiger 10.4.9
- Mac OS X Tiger 10.4.11
- Mac OS X Leopard 10.5.8
- Mac OS X Snow Leopard 10.6.1
Provided that the above requirements are met, you can now begin setting up your Linksys Wireless-N Router. In this example, we'll be setting up the Linksys E3000 High Performance Wireless-N Router. The following steps will walk you through the entire process.
Your Linksys Wireless-N Router allows you the freedom of running setup via a wired or wireless connection. Therefore, please start by performing the instructions under the description that best matches the computer you're working with. Proceed to Step 2 once you're done.
You are using a computer with no wireless connectivity that is normally connected with an Ethernet cable to your DSL/Cable modem.
Please connect one end of the supplied Ethernet cable into the Ethernet port on your computer, and connect the other end into one of the numbered Ethernet ports at the back of your Linksys Wireless-N Router.
You are using a laptop with a built-in wireless adapter.
If you're using a laptop, please ensure that its wireless feature is switched ON, and that your laptop is positioned within 5 feet of your Linksys Wireless-N Router.
NOTE: Most laptops have a switch that turns its wireless feature ON and OFF. Refer to your laptop's documentation or online help if you're unsure where this switch is. This doesn't apply if you purchased an external wireless adapter separately.
On your computer, insert the supplied Setup CD that came with your Router. Setup should start automatically.
NOTE: If setup doesn't load automatically, please click here.
The first screen greets you with the Software End User License Agreement. Please take a moment to read through and understand the agreement. Once you're ready, go ahead and click Next.
The Linksys Wireless-N Router model displayed on the setup screen may
vary based on the Linksys Wireless-N Router model you have.
On the next window, please follow the on-screen instructions on how to connect your Linksys Wireless-N Router:
Plug one end of the power cable into your router and the other end into an electrical outlet.
NOTE: The Linksys E3000 features a power switch, located at the back-end of the unit, next to the power port. Please make sure that this switch is ON. Other Router models may not have this feature.
Plug the Internet cable into the yellow port in the back of your router labeled "Internet". Plug the other end into the modem.
QUICK TIP: Click Show me how for an illustrated guide on how to complete the above instructions.
After completing the above steps, click Next to continue.
Setup will now perform a series of tests to determine the optimum configurations for your network. You may notice your computer connecting and disconnecting to a wireless network several times. This is normal. Your wireless network is simply being secured.
NOTE: The setup process automatically generates a unique and secure Wireless Network Name (SSID) for your convenience.
The next part of the setup automatically detects your Internet connection type. If you are using a DSL connection, you may be requested to enter your account details. If this is the case, simply enter your Account name and Password in the allocated fields. Otherwise, you may skip ahead to Step 7.
NOTE: If you don't know your Account name and Password, your Internet Service Provider (ISP) will be able to provide these details.
QUICK TIP: Click Examples to see what your Account name should look like.
NOTE: Cable Internet users will not see the above screen.
Sit back and wait a moment as setup finalizes your Linksys Wireless-N Router settings, and re-establishes your Internet connection.
Once your Internet connection is up and running, a confirmation window similar to the screenshot below will appear on your screen. Your Linksys Wireless-N Router is now secure and connected to the Internet. This concludes the setup process. Click OK to continue.
You will now be taken to the main Cisco Connect window which lets you manage and further personalize your network settings. If you would like to learn more about the available features in Cisco Connect, please click here. Otherwise, you may click on the Close button to exit Cisco Connect, and begin surfing the Internet right away.
NOTE: To launch Cisco Connect again at later time, on a Windows computer, go to Start>All Programs>Cisco Connect. To launch Cisco Connect on a Mac computer, navigate to the Applications folder in Go, and then start Cisco Connect. For more help on this, please click here.
NOTE: Cisco Connect is automatically installed each time you use the Setup CD or Easy Setup Key to setup or connect to your Linksys Wireless-N Router.
© 2010 Cisco Systems, Inc. All rights reserved.
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