Question about Kenmore Refrigerators

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Hi. i have a kenmore french door bottom freezer refrigerator thats leaking in the back of the fridge part. is it a clog in the evaporator drain tube? its all a big sheet of ice from it leaking.

I currently have it unplugged & is thawing out before i can even look at the evaporator line. is that what the issue is? a clogged evap.line? if so how do i go about fixing it? thank you!

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Remove back panel of refrigerator. use hair dryer to melt ice in drain pan under evaporator. keep thawing drain and pouring hot water down it till water runs down and clears drain tube.

Posted on May 08, 2017

  • jessica May 10, 2017

    Thank you for your reply! UPDATE: I thawed out all the ice & scrubbed that fridge down real good. Dusted the back inside...everything. Now I come to find that in the back of the fridge where the condenser fan is, its dripping water (I put paper towels under it cuz 1. I didnt wanna clean all that ice AGAIN & 2. I wanted to see how fast its soaking the paper towels). What is going on now??? Lol =)

    Forgot to mention...when I took the back panel off there was no water at all in there. just very dusty! Which its not now! ;) lol

  • dweatherby May 26, 2017

    water dripping by consenser fan is normal. heat from compressor evaporates that water

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Leaking water on floor


Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

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My Samsung French Door, Bottom Freezer Model RFG297AARS was leaking into the refrigerator & pooling under the deli drawer.


Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

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Why is water leaking out the back and onto the floor of my Kenmore Elite Bottom Freezer Refrigerator?


Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

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Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

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Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.
God is so good: so this is why I give free advice so please thank him not me.





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Water from defrosting leaks into the bottom of the freezer and freezes into a solid sheet of ice, which I chip out every 1 to 2 weeks. Kenmore bottom freezer refrigerator Model 795.65002400.


Hello,

If water leaks inside your refrigerator
(and it WILL, at some point) you can fix
it yourself.

In the good old models, one had to defrost the
fridge every few months manually.

In the recent models, the fridge defrosts automatically,
once or twice a day, and the water is supposed to drain
down a long drain tube into a pan located at the bottom of
the fridge. This collected water in the pan evaporates
by the heat under the fridge.

Now the drain tube can get clogged, by food debris and/or
ice. Thus when the water cannot drip through the drain tube
the water drips inside the fridge.

The drain tube is located behind the fridge, which is pretty
easy to take it out and clean. However usually the clog is
not in the long tube but in the connector assembly located
in the backside of the fridge that leads to the long drain tube.

To get to the connector assemble, you need to unscrew and
take out the back panel of the freezer compartment. You would
see the evaporator coil and a tray under the coil where the water
is supposed to drip through. If you find the tray completely frozen
with ice, let it melt off. To speed up melting, you may blow
hot air via a hair dryer. Once the ice is clear, you should see
a drain hole in the middle of the tray. This could be clogged,
which needs to be unclogged.

Next unscrew and open the thermostat control assembly located
in the inside of the back of the refrigerator compartment just above
the light bulb fixture. Once you take the take the cover off (you will
also have to take the knobs out) you will see a small tray cup about
2" x 2" x 1/2" into which water from the top freezer compartment
drain hole is supposed to drain. Pull out the tray cup, and if clogged,
unclog it, clean it and put it back.

To check if the drain works ok, pour some water on the tray
under the evaporator coil (top freezer compartment) and see if it
immediately drains into the tray located at the bottom of the fridge
at the floor level. If it does, you got it; and you can assemble things
back in the reverse order you took the pieces apart.

Needless to say, use a vacuum cleaner with a long suction tube to clean
out all the collected mess under the fridge. No matter how good
your housekeeping is, the bottom of the fridge will be full of dust.

Good luck and hope this helps

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4 Answers

Water running out bottom of freezer


That's exactly what it it. Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

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Ice build up in bottom of freezer


Check the ice maker. sometimes they get cracked a will leak water into the freezer compartment. Also check the ice maker fill tube for leaks or someone could have spilled something. Although this is tipical of a clogged drain. What happens is when the fridge go into derfost, it will melt all the frost that is on the evaporator, turning it into water. The water drains down to a trough under the evaporator and down a drain hole in the trough ( this trough is behind the evaporator cover ) Removing the melted frost from the freezer. If that drain is clogged, the water cannot leave the freezer. Then when the fridge starts back up ,it will freez the water that was not drained. After repeated defrosting the water will fill this trough and run off into the bottom of the freezer to be frozzen when the fridge starts to cool again.

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