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If you have had a DOE upgrade the fix is availiable from LG
Here is the service buliten # CREF20090877.
Contact LG @ 1 800 243-0000 for repair.
In the mean time remove crisper dware and look on the back wall of the ref. you will see a dime sized hole on the center tower. Cover the hole with tape and reinstall crisper.
I have the same problem and I know the solution.
For LG to get their "in the door icemaker" to work,
they have to blow cold air into the door's icemaker compartment. This air
travels through two vents located just inside the refrigerator on the left
side. The problem LG has is that the seals between the door and the
refrigerator for these vents leak. This means that cold air is vented into the
refrigerator compartment. Any sensitive food placed on the bottom two shelf on
the left side will freeze. I can place two bowls of water in my refrigerator
and make ice in 6 hours, even though the refrigerator is set to 38 degrees. The
good thing is that LG knows there is a design problem and they know they can
not fix it. After calling LG repairmen out for my freezing problem and not
getting the seals fixed, LG gave up. Of course LG will try replacing the seals,
and then replacing the door; but the real problem is a bad seal design. Just
keep putting bowls in your refrigerator and as long as they continue to freeze
up, keep calling LG back and demand that they fix the problem. LG can not fix
the problem because it is a bad design, so now I am getting a new refrigerator
Model LFX 29927, which is better and has dual icemakers. If you an LG refrigerator with their in the door icemaker, place two bowls
of water inside the refrigerator, and if your seals are bad and they freeze;
complain to LG until they give you a new refrigerator.
Is the freezer cold, but the refrigerator part is not cold?
If so, "FF" probably means fan failure. The fan which moves cold air from the freezer to the refrigerator is not working properly. The fix is to replace this fan.
Unfortunately there is no way to fix this problem. The doors can't be "buffed" out to repair scratches. The only way you can fix scratches on the refrigerator is to buy "touch up paint" from LG and it is only for the sides of the refrigerator. To fix this problem you will have to purchase a new door. You can call LG Parts Dept. 888-393-6484 to purchase this door.
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