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Posted on Jan 02, 2017
You will need to take it in for repair. 8 bar flash usually means you have a bad joystick/controller. They can sometimes send it in to the manufacturer to have it repaired. Find a reputable dealer and relay this info to them.
Posted on Apr 15, 2009
If the power chair was stored for a while, the batteries may have gone bad. There is a gel inside them that needs to be put on a current regularly or it will solidify. When you connect the charger, you get a green light because it senses the batteries are full; unfortunately they are full of crud, not power. Try replacing the batteries to see if that solves the issue. You can probably take them to an auto parts store or Interstate Batteries to have them volt tested. The type of battery you need is a U1, 12volt, 33amp and you will need 2 of them.
Posted on Oct 20, 2010
It sounds like the batteries have gone bad and need to be replaced.
The batteries contain a gel that needs to have current run through it on a regular basis (at least 8 hours once a week) or it will solidify. If you attach the charger, what will most likely happen is the green light will either stay green or go to green after a very short time. When you turn on the power chair, nothing happens. The charger will indicate the batteries are full, but instead of being full of pwer, they are full of crud. Your warranty will most likely not cover replacment as this is due to customer neglect, but your insurance may still cover the replacement if you can wait for the process to go through. Otherwise, you will need to replace the batteries on your own, type U1, 24v 33 amp, found at Batteries Plus, Insterstate Battery or any other battery warehouse for $75-120 each.
To replace the batteries:
Remove the black power cords behind the battery covers by squeezing the plastic pinch clip. Remove the cover carefully by unhooking the black webbing strap so that you do not yank any of the leads. Using a 7/16" wrench loosen the bolts that attach the leads to the posts, be careful if there is any corrosion that may irritate your skin. Check the fuses to make sure they are still good; if not they are regular automotive fuses that are inexpensive and can be found at any auto parts store. Remove the plastic caps or any packaging from the new battery posts and seat the batteries on the tray, connect the leads to the posts as indicated and tighten with the wrench. Place the batteries back ont he tray, reconnect the power cord, Replace the covers, and tighten the straps.
You may want to use the power chair until the battery is used up before you charge it fully for 8-12 hours; this will ensure that the battery gets FULLY cycled and any buildup inside the battery from it sitting on the shelf in the store is burned out. Make sure that you charge the power chair after a full day's use for 8-12 hours (overnight), not after every trip as overcharging can cause damage. If the power chair in not going to be used for a while, continue to charge the batteries at least one day a week to keep the batteries fluid.
Return your used batteries to the battery store or auto parts store for proper disposal. Good luck!
Posted on Nov 02, 2010
If you plug the charger into the wall, turn on the power switch and the light comes on, the charger should be working properly. Here is a way to test it-
Attach the charger that came with the power chair to the power chair controller firmly and turn the power chair on, while the charger is running. What should happen:the lights on the controller will scroll back and forth. If this does NOT happen and you can confirm the charger is turned on, the charger handle is fully seated inside the controller receptacle and the wall outlet has power, then the charger may have a problem and needs to be replaced.
If the charger is OK, then there may be a problem with the batteries. Here are some sypmtoms:
1-You connect the charger but the light on the charger never goes red, it just stays green.
2-You connect the charger but the light goes from red to green VERY fast.
3-The charger light goes from red to green but when you disconnect the charger and press the power button on the controller, you only have one flashing red light, or the batteries drain within just a few minutes of use.
4-The power chair has been stored or sitting idle for several months.
5- The power chair has been connected to the charger 24-7 for several months.
Any of the above examples indicates that the batteries are oxidized or damaged and will most likely need to be replaced. The MPV5 takes two, U1 12 volt 33 amp batteries which can be purchased at any battery warehouse store like Interstate Batteries or Batteries Plus.
Posted on Dec 14, 2010
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