Question about The Office Equipment & Supplies
The printer is fine when used manually. prints both black and color.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: computer doesn't print color
Hi, the problem seems with the logic board inside the printer, are you in a position to open the printer and try some stunts, that is only if you have done it earlier.. let me know??
Posted on Dec 17, 2007
Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired
all the best.
Posted on Oct 07, 2008
If you have carried out 4 to 5 head cleans, waited about 8 hours and done another 3 or head cleans doing nozzle checks after each clean (as recommended by the manual) and there is still no improvement then you will need a third party head cleaning solution such as this one:
Other makes & brands are available just google "inkjet head cleaning solution" Hope this helps.
Posted on Apr 03, 2009
You probably have a plugged print head or the black ink feed is plugged.
Depending on how bad it is you may find it easier or even cheaper to replace the printer.
If this is a ink caused problem you stand a chance of fixing it if you are patient but you might go through half an ink cartridge to get it working, If it is stubborn it can take 20 or 30 cleaning cycles before you see any black. You can try using household vinegar (dissolves the dried ink) on a qtip or lint free paper towel to try to clean the print head. To do this you remove the ink cartridge and very gently rub the towel with the vinegar on the print head. This might require you to move the print head to one side so you can see the actual print area (where the ink comes out). Keep doing this until the towel starts to come clean ie not as much ink coming off. Then run a few print cycles and if this works your printer will print as good as the first day you had it.
The next stage would require filling a old clean ink cartridge with vinegar and running cleaning cycles. Usually can be pretty messy and you should rethink buying a new printer but will really clean things out.
It is also possible that the print head has picked up clay or paper lint from the paper and this has hardened like a cement. That means replacement.
Posted on Aug 17, 2009
My printer did that a few months ago. I tried everything to get it printing black but in the end I had to take the ink cartridge back and return a new one. Some ink cartridges dry out when they are being shipped if not stored in proper conditions.
Posted on Mar 14, 2010
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