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How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

The error show replace drum unit and developer but when i replace it with new drum unit and developer the error still shows drum unit and developer need to change?


you did not do it right first you run drum dry, then clear the counter then install the new drum and developer, now get new developer and drum and follow the service manual drum dry first then clear counters then run TCR adj. then run gradation procedure Better to get a tech to do it.

Aug 13, 2015 | Konica Minolta Bizhub 423 Copier Printer...

2 Answers

Changed drum, still show drum error


Is it an OEM cartridge or a refill? Once you changed the cartridge, did you reset the counter? What error code is it reporting? All of these items have to be considered. The biggies are if it's an OEM or not, and the exact error code it's displaying.

Oct 16, 2014 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

How do I reset a drum life on a d-350?


I think you mean a DR350.
1. Install the new drum and wait for it to display the "replace drum" error.
2. Open the front cover of the printer as if to change the toner out. The printer will read cover is open.
3. Press the clear/back button or just clear. The printer will say "replace drum?
4. press the 1 button and the printer will read "accepted".
5. Turn the printer off then on again to fully clear the error. Upon restarting the printer you'll be good to go.

Jun 12, 2014 | Brother HL-2040 Laser Printer

1 Answer

Dialta di181 clear M4 error code


M-4 replace the drum it has reach the max of 80,000 copies. replace the drum then clear the counter. just clearing the counter will not be good the machine knows when the counter is clear it has a new drum and will adjust High voltages accordingly if the old drum is in there then you get code and image problems


try web site below for part start with drum being replace recommend the cleaning blade also be replaced. Don't for get to clear the counters first install the drum and run F5

Feb 17, 2012 | Minolta DiALTA Di181 Printer

2 Answers

How to solve this problem "drum error "


The Drum must be replaced It cannot be reset. There is a chip inside which configutres the default page counter. regular and high yield drums available http://www.bizrate.com/ink-toner-inkjet-cartridges/brother-dcp-7030-drum/

Feb 12, 2011 | Brother DCP-7030 Digital All-in-One Laser...

1 Answer

How do you reset memory board for muratec f-320 . I am trying to get rid of an error message"Replace drum unit printer not useable". Installed new drum unit and still gives the same error message.


Before doing complete Memory clear try the following...
Press..PROGRAM,*,*,I(thats the letter I),then ENTER.
That should reset it. Only replace the new drum into the machine when the machine says "Replace Drum"...NOT when it says "replace drum soon".
As a last resort a complete memory clear is PROGRAM,*,3.....but be warned this will clear all memory back to factory defaults "except" the Life Monitor which has the counters.

Oct 29, 2009 | Muratec F320 Plain Paper LED Fax

1 Answer

Dust on drum error message. How to clear


On most fax machines a Dust on Drum error simply means that the drum unit needs to be removed and the charger cleaned by sliding the small built in charger cleaner back and forth but be sure to place it back in it's home position or your received faxes and copies will have a blank line thru them. See your operators guide for more details.

Aug 18, 2009 | Office Equipment & Supplies

2 Answers

Can't clear drum error. live tech support was interrupted.


we got dissconnected but i have put up the reset procedure on that session.i will explain here.
to clear drum error:remove the drum then reinsert,then-- Reset the drum counter. With the front cover open, press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button.this will reset drum counter

Jun 19, 2009 | Brother HL-4040CN Laser Printer

1 Answer

Replace drum error


Hit the clear button with the front door open. this i believe is to clear drum counter. just follow the directions that came on a piece of paper with the drum.

Nov 26, 2007 | Brother IntelliFAX 3800 Plain Paper Laser...

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