Question about Canon Office Equipment & Supplies
Service Mode Entry
1. Press the User Mode key. (Looks like a little man head. Some people call it the function or additional function key.)
2. Press 2 and 8 on the keypad at the same time.
3. Press the User Mode key on the control panel.
If done correctly the display will read
Press the Copier Icon
Press the Function Icon
Press the Clear Icon
Press the Err Icon
To exit service mode : Press the Reset key twice to end service mode and return to the User screen
Posted on Nov 17, 2017
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
E000100-0001 is a secondary code to the initial problem. It means verbatum " The power has been turned off and back on again without resetting the error ". So, there was a previous error code that instructed the customer to turn off the main power and turn it back on in an effort to reset the code. Unfortunately this must have been an error code regarding the fusing system. Canon designed the copier to prompt the customer to power the copier off and back on for all error codes, and more often than not the copier can recover to some degree or another. Fuser codes on the other hand WILL NOT reset even though the display says to power off/on . You will need to go into service mode to reset the error. Press "additional functions"......then the numbers 2 and 8 at the same time and then additional functions again. If you have followed these steps properly you will now be in service mode and a different screen. Just follow these instructions. Press copier. Press functions.Press clear.Press err.Press ok. Power off and on . This WILL clear the code. However, if the problem still exists the code will return of course. THAT code is the one we need to troubleshoot! :-)
Posted on Apr 20, 2008
E000: Fuser did not heat up. check Fuser lamp, check thermistor, check thermostat, if this parts ok try to reset the trouble code. to reset fuser errors, first shut power off and turn on again. Then, go to service mode. Select "User mode" by pressing additional function ( * ) key then Press "ID" key ( # ) on user mode screen. Select menu 7 using cursor key. Press "OK" key. Select 4 item with cursor key. Press "OK" key. Printer reset. YES=( * ) to clear fuser error code E000.
Posted on Jul 12, 2008
Its an error with the senor for the transferring belt. Try going into the additional functions-adjustments/ cleaning-gradation adjust- full adjustment. And follow the prompts on the screen. If this doesn't work and you feel comfortable trying you can clean the sensor. Remove the front covers, waste bottle and the drum. The sensor is located inside the chassy where the drum was at, in the middle (front to rear) on the left Do not use a vacuum on the sensor it can be damaged easily. After cleaning and reassmbling retry the gradation adjustment.
Posted on Jun 04, 2010
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