Question about Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
Generally you can clear the ventilate error by pressing the button for Hot Water and then opening the steam knob. You should hear the pump run and water should start to flow from the steam wand. If it doesn't, try removing the frother nozzle so just the chrome pipe is showing.
To remove the frother nozzle you slide the outer sleeve off, and then grip the nozzle with one hand while twisting the cap to loosen it. Then it should slide off the metal steam pipe. Or you can check that the tip of the nozzle isn't clogged.
If you have the frother removed and the steam pipe is definitely open and not clogged and you still hear the pump running but no water is coming out, the next step is to prime the pump.
If you still have the squeeze bulb pump that came with the machine, you can use that - or if you don't have it, a turkey baster will work. You want to take the water tank off and set it aside, then pump water into the valve in the center where the tank had been sitting. You choose "Hot Water" and open the steam valve so the pump starts and then pump water into that valve with the Turkey Baster. You should hear the pump catch and start to move the water - when this happens immediately close the steam valve so the pump stops - then replace the water tank (filled with water please) and open the steam valve again and let water run out of the steam wand for several seconds.
That should clear the ventilate message.
Posted on Oct 24, 2010
That means the pump needs to be primed by running water through the wand. Push the water button and open the knob on the right. You will hear the pump change tone when it primes and the light or message will disappear. If you have a restriction in the intake line the message will not go away. There is a flow meter inside the machine that measures water flow. If the flow meter does not spin when the pump is running, the computer thinks that the pump is not primed. Coffee grounds will get into the intake and restrict the flow meter. If you get a restriction in the water intake (below the water tank, on the machine) the pump may run and water comes out, but the flow meter does not create the jet of water needed to spin the turbine wheel to send impulses to the computer. You get the ventilate message. One thing to remember is when you are working on the water system (have the water tank off) do not fill the bean hopper and visa versa. Keep them covered when working on the other. Cross contamination will damage a machine fast
The first thing that I would check is the tip of the steam wand for a plug. If that is clear then I would suspect a clogged flow meter. If you can get the flow meter out it twists apart and don't loose the parts and the dot on the turbine goes up. Clean out the small opening on the bottom pipes where the hoses attach. Look inside and make sure that they are clear before reassembling.
Posted on Jan 31, 2011
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