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Your tv needs to have a connection to the internet. If the tv does not have it, you can use a peripheral like a game system that has internet access. A lot of newer tv's have internet access with direct links to Netflix and other online viewing providers. You can also hook up a computer to your tv with a cable and mirror or extend the display to the tv. Then connect to Netflix through your computer.
I could not find 24 on my Netflix as well. you might call Netflix directly.
There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.
tweet @Netflixhelps; Customer service Twitter feed