Question about Microsoft Zune JS8-00001 Digital Media Player

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My 4gb zune wont turn on

It was working fine yesterday then when i went to go use it,it didnt turn on i tried reseting it and everything but it still didnt turn on..i connected it to the computer but it doesnt appear in it

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  • 153 Answers

Well there is some problem with power or u have short circut problem u have to get it repair or replace it.thanks

Posted on Jul 25, 2009

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My 4gb zune wont turn on wont reset and wont charge it doesnt do Anything. i had this problem a couple of times before and i just let the zune alone for about a day and then conect it to my charger thats...


Myself i never buy a device that has any type of internal batteries....sound like to me my friend ur device is at the end of its battery life...maybe you can find a exteral battery set up that you can plug it in if it boots up then youll know its ur batteries...or just plug it in to ur PC if it works then you know its ur batteries...good luck

May 10, 2010 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune wont turn on


Press up and the back button at the same time for about ten seconds. This should reset your zune.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

MY 4GB Zune wont come on or charde


i would reinstall the whole zune software and make sure everything is freshly downloaded, and you computer should recongnize it, finally click on erase all content and your zune will reboot and be fine once more and work agian

please remember to save all your music before uninstalling the zune software

Apr 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 4gb won't reset


Hi, try taking out the batteries and leave out for 1 minute, this may reset it. If this doesn't work well I am afraid your Zune has just had a Software Crash. Which will have to be serviced.

Mar 14, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

My 30 gb zune is frozen


There's a fix:

Your zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune screen froze


http://forums.zune.net/403986/ShowPost.aspx check the zune forums for any updates. microsoft is looking for a solution. this happened to every 30g owner 12am/2am

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

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