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I have an Insignia television that is a little over a year old . I got up this morning and turned it on . It has no sound .. Thank you MARGO BEAN

How do I get voice back and how do I get out of menue

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2315 Answers

SOURCE: I have an insignia ns-37lcd

This failure could be in the power supply most likely but it could also be in the inverter assembly as well.
When the TV fails to turn ON completely but still has audio is due to defective capacitors in the 24VDC line that powers up the inverter board.
If you require more assistance let me know.

Posted on Jul 26, 2008

dgjtex
  • 405 Answers

SOURCE: insignia ns 32lcd power button turns screen light on thats it

Power Supply Board!

Posted on Dec 26, 2008

DickCanFixIt
  • 948 Answers

SOURCE: unplugged insignia box replugged cannot access menu unit comes on

Plug the Insignia output to TV video 1. Turn on TV, set to video 1 source. Turn on Insigna. You should now have picture and be able to go through the set up again.

Posted on Jan 01, 2009

  • 150 Answers

SOURCE: My television screen goes black and there is no

You have what we call dry joints , the set needs a service to brought back to good working condition. An hours labour I would say is fair price.

Posted on May 12, 2009

  • 732 Answers

SOURCE: television will not come on, blue light stays lit

jtoddweaver, Check out some YOUTUBE videos of lcd monitor disassembly and lcd monitor repair so you will know what you are looking for that is bad on your unit's "switch-mode-power-supply" printed circuit board. If you do the repair to the board, please document your "tear-down" with video or digital still pictures so you can complain to OLEVIA about poor quality capacitors they installed on power supply and also aid in the reassembly process. Do some reading in the fixya profiles of "budmrtn" "buddymc" "12fixlouie" and follow links you find there. Bye for now 12fixlouie

Posted on Jul 31, 2010

Testimonial: "You were right, capaciotors are swollen, looks like it might be a save! thanks!"

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INSIGNIA LCDTV32 , AFTER BEING ON FOR SEVERAL HOURS , IF I TURN THE TV OFF THEN TURN IT BACK ON THE PICTURE SCROLLS AND IS BLACK WITH SOME LETTERS AND HALF A PICTURE. IF YOU POWER IT DOWN FOR SEVERAL HOURS...


I have almost the same problemwhen my tv is on it starts off by goin up and down and just jumpin I've had it 4-5 years now and just the beginnin of this year it starts jumpin. its not like back in the day when the old tv starts jumpin all u have 2 do is go 2 the back of the tv and play with a button that will stop it from jumpin now 4 this tv i have 2 call a mechanic to fix it so please can u help me
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37lcd doesn't turn on


You have had a problem with component failure. You will need to have your television tested and repaired. You can call Insignia customer support at this telephone number. 1-877-467-4289. Tell them the model number of you television and about the failure of the television to turn on. They will be able to tell you how you can get your television tested and serviced.They also have a customer support website at http://www.insignia-products.com They have a customer support section there, Where the can also help you. I hope this information helps you with your problem.

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I have an insignia ns-37lcd tv.It is 1 1/2 years old.This morning the screen shut off,however the sound still works through the stereo that runs through the tv.help


This failure could be in the power supply most likely but it could also be in the inverter assembly as well.
When the TV fails to turn ON completely but still has audio is due to defective capacitors in the 24VDC line that powers up the inverter board.
If you require more assistance let me know.

Jul 26, 2008 | Televison & Video

3 Answers

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If you just bought it, take it back to Best Buy. It has a standard warranty, they should repair it.

Nothing works like they used to nowadays, in my experience Insignia is a good brand. You may have just gotten a bad apple.

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You control module is defective there is an exchange policy but it is very expensive. If you can send me the model number and serial number i will check to see if it availabel and what the cost will be.

Lou Margo
Allied Electronics
loumargo@verizon.net
513 490 0759

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