Question about Dell 926 All-In-One InkJet Printer
When I replaced the black ink cartridge with a remanufactured one, it did not recognize it, but we continued to print. It kept telling us the ink is low, we need to order a new cartridge, but allowed us to 'continue anyway'. Finally, it would not print at all. I called Dell, but was only told to unplug it, try again, and clean the cartridge head, make sure there is ink. We put in another remanufactured one, same thing. Once in a while, I could get it to print. Then I got a new cartridge direct from Dell, it still does the same thing. It will not copy or print. It feeds the paper through and it sounds like it is printing, but the paper is blank. Part of the time, it says the left (or right, which is color) cartridge is not correct.
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Posted on Jan 02, 2017
SOURCE: Dell 962
I removed the colour cartridge which was causing the error 'right cartridge incorrect' and it then allowed me to print in black ink - I think ruiman must be right - it's problem with the colour cartridge not the printer. My printer is the 922 though, not 962.
Thanks ruiman :-)
Posted on Apr 21, 2008
Hey do a power drain by removing all the cables from the rear of the printer and then hold the power button on the printer of 15-20seconds with all the cable out connecting the printer... Then power on the printer if you still see the error code message displayed on the printer display screen do a nozzle clean in the computer, check on if the printer prints the nozzle clean test page perfectly.If not remove the cartridges and clean the nozzle of the cartridges with a clean cloth and be careful so that you do not destroy the copper contacts, clean the same you see on the carrier(where you place on the cartridges). I think this should work.
If not call in technical support.
Posted on Feb 27, 2009
My new black ink cartridge wasn't working at all. I sprayed the cartridge with windex and let soak for a minute. I wiped dry with paper towel and there was black ink on my towel unlike before. The windex unclogged it and it worked like new!
Posted on Mar 19, 2009
Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity
Posted on Jun 17, 2009
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