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I put my code in and it started to open but never fully opened and then 3 lines just keep passing. How do fix this problem? I'm going on vacation and my passport is in the safe. Please help.

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  • Tito
    Tito May 04, 2017

    I don't have the key either. I bought the drawer at a garage sale and was never given the key.



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Posted on Jan 02, 2017


SOURCE: error`E40

hi there e40 fault is a problem with your door interlock. get it replaced and all will be fine..

Posted on Apr 04, 2008

  • 1 Answer

SOURCE: batteries are dead can't open safe

I had the same problem. We finally located where the batteries were hidden. They were below the keypad, There is a silver, plastic cover that slides to the right to expose the 4 AA batteries. Hope this helps you.

Posted on Jul 14, 2008

  • 1 Answer

SOURCE: need to reset the electronic code to open the safe.

are you the manager user of the safe?if yes,you can reset a new code by yourself.

Posted on Apr 09, 2009

SOURCE: I cannot open safe with the usual code.Safeguard electronic digit

To open a Safe International Digital Electronic Safe

User override key to open safe


a. Inside the open door you would find hidden a red button press this button, the yellow light will be on, input the user code in 30 seconds try 1,5,9 then press A or B to finish

b. If the yellow light keeps flashing with beeps the code is wrong( revere to user manual)

c. To change code repeat step a.

Test your new code before closing safe.

Posted on Apr 27, 2009

  • 1 Answer

SOURCE: factory code will not open model # DA3831 safe

i am a locksmith that has worked on several of these. The safe is manufactuered with three types of lock mechanisms 1. combo dial 2. digital 3. advanced digital the advanced digital is what you have there are no green lights on it. look at the manual carefully there are 2 seperate sections on the digital key pads yours will be the second.

Posted on Dec 18, 2009

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