If you are in Australia, the mygov web site gives contact information for assistance.
FIXYA unpaid volunteers answer questions for free, and are not connected to any government, municipality, law enforcement, courts, or universities. FIXYA unpaid volunteers do not sell parts, or fix accounts with banks or other services.
myGov Contact us
Enquiries about your member services
If you have a question about the services you access from your myGov account, contact that service directly.
Enquiries about myGov
Contact us about using your myGov account.
Call the myGov helpdesk on 13 23 07, select Option1
The myGov helpdesk is open from:
- 7:00am - 10:00pm, Monday - Friday and
- 10:00am - 5:00pm, Saturday - Sunday in local Australian time zones.
From outside Australia
Contact us by calling +61 1300 1MYGOV (1300 169 468). Select Option 1
Follow us on Twitter for updates. You can ask us general questions.
At the shopfronts we can help you:
- create your myGov account
- link government online services to your myGov account
- interact with government services online.
- Monday - Friday8:30 - 4:30pm
88 Grenfell Street
(next to Grenfell Street car park entrance)
ADELAIDE CBD SA 5000
430 Wilson Street
Albury NSW 2640
Suncorp Plaza, opposite King George Square
(entrance next to Albert Street Uniting Church)
BRISBANE CBD QLD 4000
Shop 15, Wesley Quarter
770 Hay Street
PERTH CBD WA 6000
Shop 1, 32 Martin Place
(opposite the MLC Centre)
SYDNEY CBD NSW 2000
You can also find out more about myGov at any Medicare and Centrelink Service Centre or Australian Taxation Office shopfront.