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How do I contact amazon about my orders and refunds

They over took money from my account

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4 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: How to cancel my Amazon prime membership? I want my refund money?

Contact Amazon customer service. You can either email them, or call their toll free line 1-866-216-1072

Posted on Dec 13, 2014

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TLGalenson
  • 73 Answers

SOURCE: Contact Amazon UK by email.

Try this page: http://www.amazon.co.uk/gp/help/customer/display.html/278-6001064-4593748?ie=UTF8&nodeId=471044

Posted on Feb 08, 2015

  • 48434 Answers

SOURCE: how do i get refund from company that took my money without my consent?

sorry but FIXYA can not help notify your bank or credit card company if indeed this is *****

Posted on Jan 09, 2017

Testimonial: "im sorry but you did not help me at all.200.00 is a lot of money for me to lose.they ripped me off and i will not stop until this is resolved."

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2 Answers

You took money without my agreement


Hello Sir, it seems you have opted to try out Amazon Prime UK. You have posted your issue on Fixya, which is not affiliated with Amazon so we are not able to help you to obtain a refund. Here is a link to the Amazon UK help page.
https://www.amazon.co.uk/gp/help/customer/display.html/ref=nav_cs_help?ie=UTF8&nodeId=471044
You will need to click on Manage Prime. It will then take you to the login page and you will have to log into the account you created when you signed up for Prime. You will then be able to contact Amazon UK directly and take up your request to cancel and obtain a refund. The refund period is 30 days from the time you signed up. So I would recommend doing this immediately. Good luck.

Nov 02, 2017 | The Computers & Internet

2 Answers

I cancelled my amazon prime membership and need a refund please. My fiance just passed away and I need that money back into my checking account. Please!!


Sorry for your loss. You would need to contact Amazon customer service. This is a community where members help members. Fixya has nothing to do with amazon. It may take a few days due to how the banking process works. Amazon can try to push it thru but it may not work.

Nov 12, 2016 | Computers & Internet

1 Answer

I have cancellef my prime account but you haven the money already when will i get my money back ????. I have recancelled today...


If you cancelled your Amazon Prime account and were eligible for a refund it can take approximately a week to process. However, you would not be eligible for a refund if you placed any orders through Amazon Prime while you were a member.

Sep 05, 2015 | Computers & Internet

1 Answer

How to cancel my Amazon prime membership? I want my refund money?


Contact Amazon customer service. You can either email them, or call their toll free line 1-866-216-1072

Dec 13, 2014 | Computers & Internet

1 Answer

I ordered a book and paid for it. I was wondering why I hadn't received the book and when I checked it has been cancelled but you didn't refund my money.


Hi Thomasine,

You should contact Amazon directly. If your order was cancelled you should be able to get your money back. Fixya will have no information about your order with another company.

You can call Amazon at: 1 (866) 216-1072

Hope that helps!

Sep 16, 2014 | Computers & Internet

2 Answers

How do I get my money back because I have not received the goods


Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

May 26, 2011 | PayPal Accounts

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