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I have a new pledv2488A-H TV/DVD combo. I have tried several DVDs and it keeps telling me unable to play disc. Label is facing the rear, no damage and it is compatible. Help. Thanks

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Some dvd players are not reading some disks. Check yours on another player with the mark on the panel that fit your dvd's

Posted on May 02, 2017

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The make of the tv DVD combo is tosumi tom1024. I try to play DVDs. It reads the DVD 3 times then ejects the DVD. I have tried loads of DVDs.


You may be inserting the DVD the wrong way - try flipping it over so that the label is facing you.
Failing that, you may have to set the region that your DVD's are from in the Menu.
Is this a new TV? Have you played DVD's on it before?

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The machine keeps stating bad disc, for all dvds. We have the GoVideo DVD VCR combo... we tried playing several different dvds and the machine keeps coming up with "bad disc".


It could just be dirt on the lazer/lens. Try cleaning it with a good brand name lens cleaner for DVD/CD. If that doesn't do the trick there might be damage to the lens, or an electrical fault.

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tried the cleaner disc you can buy one at
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You may have what is called a combo drive...it can play and burn cds but can only play dvds, not burn them. Look at the face plate on the drive and see what is written on it. If it has the following:
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DVD player isn't loading and playing properly


Since it will play eventualy, I'd suspect a dirty lens. Open up the unit and carefully clean the lens using a cotton swab and alcohol. Also, try a music CD. If the CD works flawlessly but DVDs still fail occasssionally, the optics are starting to fail and will need to be replaced.
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DVD doesn't play any disk anymore. Displays a message: this can't of disc can't be played ... I tried several different types of disks.


Same here! It would say something along the lines of "this type of disc cannot be played. please insert a different disc." it's the appropriate dvd region, i've tried all types of dvds, and it still won't work. the vhs and cd still works, it's just the dvd player that won't.

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Bad disc message


Did you try cleaning the eye i have had dvds that would not play because the eye was dirty

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