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When I turn on the tablet it shows a gray screen, the back button and the clock and the battery status. I have reset it but continues to come up with a gray screen.

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  • Tablets & eR... Master
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You have a defective tablet, either replace it or get an estimate to repair it locally.

Posted on May 02, 2017

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My Nextbook model NX785QC8G freezes when you turn it on. How do I reset it to the factory settings? I have looked, but have not found a reset button.


Check http://support.nextbookusa.com/support/index.php?/Knowledgebase/Article/View/84/0/reset-instructions-for-nx785qc8g.

1. Hold down the Volume (+) and the Power button at the same time, until you see No Command on your screen. (The tablet will act like it's going to turn on and go black, continue to hold your buttons until No Command shows up on your screen)
2. Release your buttons when you see the No Command appear on your screen.
3. Tap the Volume (+) once, and a blue menu will appear on your screen.
4. You will use the Volume (-) to navigate and the Power to select. Tap theVolume (-) until you highlight "Wipe Data Factory Reset"
4. Press your Power button to select it.
5. You will see a list of "No's" and one "Yes." Use the Volume (-) to go to the onlyYES on your screen.
6. Press your Power button to select the Yes.
7. This will prompt your tablet to go through the motions of resetting itself. When you see the words ''Wipe Data Complete", tap your Power button once to selectReboot System Now.
8. Your tablet will power off and power back up on its own; this will take a little longer than normal, so give it a couple minutes before it boots.

Dec 29, 2015 | Nextbook Tablets & eReaders

1 Answer

My sons friend changed his password and everytime I go to reset it it just turns off. How do I reset?


  • First, switch your tablet off.
•Then, power the tablet back up by holding down the volume (either + or - ) and power buttons simultaneously.
• Continue holding the volume button until the screen says "Booting tablet in recovery mode."
• This will give you a picture of an Android.
•Tap the android, and you will be given a screen with several options.
•Move between the options with the + and -, and select with the power button.
•Go to the option for Factory Data Reset and select it.
•Scroll down to `the Yes, and then the tablet will erase its memory back to factory settings.
•Once it has completed, select Reboot Tablet Normally.

Aug 29, 2015 | Craig CMP741d Tablet

1 Answer

My tablet comes on shows the lil android the goes to the green screen with the android


Do a hard reset, I can't give specific instructions as I don't know what phone you have but you can usually do a hard reset by either holding down the power and home button or holding down the power volume up and home button, at least those are the most common for Android tablets/phones.

Also try taking the battery out and putting back in (if possible). Good luck.

Aug 06, 2015 | Kocaso NEW MID M9000 9.0 " Android 4.0...

1 Answer

How can I change the battery in m9100 kocaso


Try the follow to see if it will fix it:
There is a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

After performing the power reset on the device the device will behave in one of the following ways:
1. The tablet will turn on like normal.
2. The tablet will show the battery icon only.
3. The tablet will show nothing on the screen at all.

All of these are normal for the device and should not be cause for alarm. If the device still fails to power on after being left on the charger for 4-6 hours,

Then most likely the battery will need replacing.

Here is a link to where you might be able to get a new battery:


Replacement 4000mah Battery for Kocaso M9100 M9000 9 MID All Winner A13...

Jan 23, 2015 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

I've had several issues but the one now is that all my tablet will do is show a pic of an android laying down with a red triangle on it bearing an exclamation mark. At the bottom of the screen it says NO...


1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.


2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)


3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).


4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.


5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.


6. Use the volume buttons to move up and down through selection in this menu.


7. Using the volume down button, scroll down to "Wipe data/factory reset"


8. Tap Power hard key to select option.


9. Scroll down to select "Yes, delete all user data".


10. Tap the power button to select. Wiping and formatting data will take a few minutes.


11. You will return back to the Android recovery screen menu.


12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.

Oct 29, 2014 | Tablets & eReaders

1 Answer

My kindle will not turn off


Did you try

Instructions
  1. Frozen Screen or Unresponsive Kindle
    • 1 Unplug the Kindle.
    • 2 Move the power button to the right and release. You should see a green LED light for two seconds.
    • 3 Move the power button to the right and hold for five seconds. The green light should blink three times and then the screen will go blank. Release the power button after it does.
    • 4 Turn the device back on by sliding the power button to the right and releasing it.
    Perform a Hard Reset
    • 5 Perform a hard reset if the previous steps are unsuccessful or if the Kindle screen is showing lines.
    • 6 Slide the power button to the right.
    • 7 Hold for 15 seconds.
    • 8 Recharge the battery if the device continues to be unresponsive.
    • 9 Restart the Kindle after charging.


Read more : http://www.ehow.com/how_7655306_reset-kindle-3g.html

Jul 29, 2014 | Amazon Kindle 3G

2 Answers

I put a password on my android tablet and now i dont remember the password


Make sure you backup your files by connecting it to a PC (if you have access to one) via USB cable,you will have to do a hard reset, otherwise there is no other way to get past the lockscreen (unless you have a recovery option with your email address)

Below is the process to tell you how you can hard reset your Samsung tablet (should work with any tablet):


  • Ensure that the Samsung tablet is powered off.
  • Press the Power and the Volume Up button together till the device displays the start-up logo.
  • Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
  • On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
  • Once the option is highlighted, press the Power button to select the option. (Pressing the Powerbutton in Android system recovery mode selects the highlighted option.)
  • On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
  • Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
  • Once your device is hard reset and rebooted successfully, you will see that the unlock pattern obstruction is also gone, and you can now set a new unlock pattern on your Samsung tablet.

Oct 21, 2013 | Tablets & eReaders

2 Answers

My tablet wont turn on it continues to blink but wont turn on


Try using a paperclip to reset it on the back, hold it in for 5 seconds, if that doesnt work:
Turn the tablet all the way off, press and hold the VOL - and power at the same time for 8 to 9 seconds, it will show a green android guy with a system recovery menu. Use vol - to go down to Wipe Data/Factory Reset, press the power button to select it, go down to 'yes' to confirm, press the power button to select it, it will wipe the tablet, you then press the power button on 'reboot system'.

Apr 20, 2013 | Coby kyros Tablets & eReaders

1 Answer

My ereader is frozen on the "Cruz" screen when I turn it on.


Sorry to hear your having problems with with your Cruz Reader. The simplest way to fix this is to upgrade your firmware. The update can be downloaded from here. After downloading copy it to the root (not in a folder) of an SD card ensuring that the file is named 'PD_INX7E_ENG_6410POP.ZIP'.

Now remove the back of the reader. This can be done by prying with your fingernails around the edge. If you've never removed the back before it can be a little difficult because there's some adhesive holding the back on as well as the clips around the edge.

Now unplug the battery. It's the small white plug in the lower left hand corner next to the battery (large gray thing taking up most of the device). Leave it unplugged for five seconds before plugging it back in. Replace back cover and now you're ready to flash the new firmware.

Insert your SD card into the external SD slot on the device. With the device off, press and hold the volume up button. While continuing to hold the volume up button, press and hold the power button. Continue holding both buttons. The 'Cruz' screen will come up and then an android screen with a status meter will come up. Now release both buttons and let the update apply. When it's done the device will reboot and should start normally.

This does clear the internal memory of the device, so you will lose all the programs that you've installed. Any data on the internal SD card and external SD card will not be touched.

This should fix the problem that you're having. Let me know if you have any questions or any other problems.

Ray

Mar 20, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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