Question about Tomtom GPS

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Just bought a VIA1505M tomtom and need to get started. how do I get maps installed

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  • Tomtom Master
  • 3,592 Answers

You need to install software on your computer .
called mydrive connect
https://www.tomtom.com/en_au/mydrive-connect/
http://au.support.tomtom.com/app/answers/detail/a_id/13855/locale/en_AU
tom tom via is listed as supported by mydrive connect

Then buy the maps from tom tom .
However it should have some sort of map in it already ?

Posted on May 02, 2017

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1 Answer

I have installed the maps to my computer How do I install the maps to my tomtom?


TomTom Support

http://uk.support.tomtom.com/app/answers/detail/a_id/24642/~/installing-maps-on-a-tomtom-device


Open the following folder: TomTom > HOME > Backup > [device name] > Backup01. You see a folder with the name of the map you were trying to install, for instance Europe or United_Kingdom_and_Republic_of_Ireland. Right-click on this map folder and click Copy. Click the Windows Start button and then click My Computer.

Jun 11, 2017 | GPS

1 Answer

How to up date my tomtom


Go to TOMTOM.com. You may have to pay for map updates unless you bought a GPS with lifetime maps. Connect your GPS to your pc with the USB connector. You will need to install TOMTOM home or the appropriate software for your GPS. The GPS usually has a copy of the software on it.

Jan 06, 2015 | Tomtom GPS

1 Answer

When I turn on my TomTom it says no maps avaible. When I go to load the canada usa maps I just bought it says not enough memory. How can I reset my Tom Tom back to the maps it had.


Since you have just bought it, you are eligible for a new map (within 30 days of purchase). Please update the map as early as possible. Please follow the steps mentioned below:
Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder that contains the map. (It is important to read the next part before you delete the map folder). Once you have connected your TomTom to thecomputer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive). Double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. (Please note: this name is for American continent. For others, this name will be different). Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.

Apr 27, 2010 | Tomtom ONE 140 -S Car GPS Receiver

1 Answer

My Tom Tom Go 300 keeps coming up No Maps found. What can I do?


Either the map(s) in your GPS were deleted or you bought a unit without maps. Your only option is to purchase the maps that you need from TomTom. They cost about $70-$100 US dollars in the US. I do not know where you live or what maps you need, so I can't give you more information right now.

The easiest way to get maps is through "TomTom Home" software that you should have installed in your computer. If you don't have it, install it from www.tomtom.com and start TomTom Home. Then plug the GPS docking station to a USB port on your computer and place your GPS on the docking station. Turn the GPS on. If you are asked if you want to connect your GPS to the computer, answer YES. After the GPS is recognized by TomTom Home, you'll get a set of icons on the window screen. One of them should be labeled "get maps". Click on it. Most of the time, only a few maps will be shown. To get access to all the maps you can buy, choose "ALL" from the drop down menu that says "Recommended".

Plese, report back if you need further assistance.

My ID: alexocuello_

Mar 25, 2010 | Tomtom GO 300 GPS Receiver

1 Answer

Need to no about updated my tom tom plus would like to no what free maps there are


1) You need to download and install TomTom Home on your PC/Laptop: see attached official TomTom link:
http://www.tomtom.com/services/service.php?id=16

2) You will then need to connect your GPS unit via the provided USB cable to your PC/Laptop withTomTom Home running and connected to the internet.

3) Your current MAP can then be updated via the 'Update' selection. Any other 'system' files will also be updated automatically using this function.

4) Using TomTom Home, you can also download free add-ons such as 'Voices' and 'Colors schemes'.

If you just bought the unit within 3 months, you can update to the latest Map free of charge using 'Latest Map Guarantee' function in TomTom Home otherwise, there are NO FREE ADDITIONAL FREE MAPS.

Hope it Help: let me know how you go!

Jan 07, 2010 | Tomtom ONE 3rd Edition GPS

1 Answer

My tomtom go 700 is about 5 years old and i need to update the maps how do i start?


1.First of all check that TOMTOM actually still support this product and only perform updates using a wired network connection - WIFI can drop out and corrupt the downloads
2.Then see if they actually are supplying a new map for the 700
3.Without activating TOMTOM Home, plug your GO700 into your PC and let it recognise the 'drive assignment'
4.Take a FULL backup of all files on the TOMTOM 2Gb disk on your PC NOTE: this is totally separate and additional to any backups you might make with TOMTOM Home.
5.Disconnect your TOMTOM
6.Start your TOMTOM Home software and perform an update check from the 'help' drop down menu
7.Once you have this updated connect your TOMTOM
8.Perform a full backup again with the TOMTOM Home software
9.Search using TOMTOM Home for any GO700 application software updates and install these (NOTE - ONLY INSTALL THE APPLICATION UPDATES)
10.Reboot your GO700 to make sure that it works with any application updates
11.Re-connect your TOMTOM and this time perform a search for map updates to purchase and follow the instructions.
12.It is very likely that TOMTOM Home will say that there is not enough space on the drive to install the new map, it will follow an automatic process to remove your old map and then install the new one that you have purchased on lne from TOMTOM.
13. If Home has installed your new map correctly, when you log off and disconnect your GO700 it should then initialise - the long time bar rebuidling the maps and then start up normally. It can be necessary to reset your GO700 using the rest button under the base.

GOOD LUCK, This is currently a very messy process but one which seems to work for recovering the GO700 in the event of a failure, TOMTOM have been hopeless for me in getting any maps installed on a GO700, so this is my way of getting round their lousy support service.

Jul 18, 2009 | Tomtom GO 700 GPS Receiver

2 Answers

Tomtom boought in italy


Unfotunatly you will have to purchase the map from TomTom.

Nov 23, 2008 | Tomtom One Europe v2 GPS Receiver

5 Answers

No maps found??


my tom tom 510 would start, i have charge the tomtom with green light on, but tomtom is not coming up

Feb 09, 2008 | Tomtom GO 510 GPS Receiver

4 Answers

No maps found??


The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Dec 25, 2007 | Tomtom ONE GPS Receiver

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