Cant see picture

You need to go into your menu and go to close caption and turn off the text screen that some how got turn on, that big black box is call a text screen, and you are not the first person that this has happen too, Take care.

Check the menu settings - closed captioning(CC) is propably on -switch CC to Off.

This sounds like the power supply that feeds your back-light is going out. This repair should be done by a qualified technician

After reading other postings, we figured out that it was the caption box, went to menu and turned it off.
Thanks for the great site, we wouldn't have figured it out without it !

Jen

when i turn my big screen on it wont come on you can here the sound but the picture is still black

try the closed caption adjustments. i had a tv that did the same thing and the captiong did it. turn caption off nd try.

The black box is there because your closed captioning is on and set to text mode. Some channels send the signal even when there is no actual text to display. You can get rid of it by either turning off closed captioning or changing it to CC1 or CC2 mode instead of text. If you can't find those settings, then restore factory settings as directed in your user manual.

Dear vera11:

The symptoms you're describing sound like a classic case of having a faiiled CCD image sensor.

First try pressing the display (DISP) button on the back of your camera several times to see if your image returns at any time. One of the three display modes is "off" to preserve battery life. Your problem may be as simple as inadvertently pressing this button into the off mode.

If that doesn't work, try doing a reset and then removing your batteries from the camera for a few minutes, reinstalling them and turning the camera on to test the LCD screen.

If your screen is still black, but you can clearly see pictures taken previous to the problem, and you can clearly see the menu system when you press the MENU button, then you likely have a CCD sensor problem. Contact Canon Tech Support at 1-800-828-4040 to have the camera repaired.

Hope this helps.

Sincerely,
HeavyDLB

PIP DISPLAYED IN ALL FOUR CORNERS OF PIX. UNPLUG UNIT MOMENTARILY TO RESET. or the pip modual has failed.